Neighborhood Services Code Compliance Officer II

Under general direction from the Planning Director, the Neighborhood Services Officer II enforces Municipal Codes within the City of Manitou Springs, issues citations, addresses violations, and ensures code violations are effectively prosecuted. Inspects and enforces codes for abandoned and unregistered vehicles, vegetation control, signage, housing, zoning, property maintenance, building permits, environmental health, and business, rental, or vendor licenses.

(The following statements are illustrative of the essential functions of the job and do not include other nonessential or auxiliary duties required. The City of Manitou Springs retains the right to modify or change the duties or essential functions of the job at any time.):

• Investigatecomplaintsthatpertaintothemunicipal,zoning,subdivision,historicpreservation,andhousingcodes; contact property owners, business owners, or other responsible parties regarding perceived code violations; issue courtesy notices, demand letters, cease and desist orders, citations, and summons.
• Enforceavarietyofoccupancy,publicnuisance,zoning,andlanduseregulationsforcommercialandresidential uses; conduct site inspections and assists the Planning Department withzoning code, development plans, permit issuance and design review compliance.
• Provide operational support to the Manitou Springs Police Department, Fire Department, and Finance Department to enforce code and licensing requirements.
• Maintainahighdegreeofknowledgeregardingcodestoexamine,research,analyzeandevaluatelandusesand counsel violators on solutions.
• Inspecthomes,apartmentbuildings,businesses,vacantlots,andotherpropertiestoensurecompliancewith housing standards, zoning,and environmental healthcodes, ordinances,and regulations; write detailed and accurate case reports in preparation for formal compliance actions or eventual prosecution.
• Collect and preserve evidence and appear in court to present evidence; prepare necessary correspondence regardingcases;interviewcomplainantsandwitnesses;documentandtakephotographsofperceivedviolations and file them.
• Facilitatecompliancewithapplicableregional,state,andfederalregulationsthroughinteragencycooperation, coordination, and comment.
• Maintainclosecommunicationwiththe Pikes Peak Regional Building Department (PPRBD) andprovideregular updatesto staff/City Council as to the activities of PPRBDwithin
  
  Manitou Springs; reviewand analyze building and sign permit applications for compliance with relevant codes.
• Developandmaintaininformativestatisticaldata,reporttootherstaff,City Council,orthepublicasappropriate.
• Enforcethe Manitou Springs Subdivision Ordinancerelativetosubdivisionoflandinconformancewithstatutory  provisions.
• Enforce compliance with Manitou Springs Stormwater Management provisions in conformance with statutory provisions; locates graffiti and removes as needed.
• Attend evening City Council, Planning Commission and/or Historic Preservation Commission meetings as needed.
• Provide interdepartmental assistance to the Manitou Springs Fire Department and Finance Department as needed to ensure enforcement of the International Fire Code and municipal Business License requirements.
• Create a positive public image of the city through constructive interactions with residents and visitors alike.
• Perform all other work as needed or assigned.
• Body-worn camera is required to be worn.

• High School Diploma or equivalent; associate’s degree preferred.
• Three(3) yearsofexperienceinthefieldofcodeenforcement,law enforcement,zoning, building, planning, or safety inspections, or other related field.
• Bachelor’s degree may be substituted for experience
• CACEO Basic Certification required, or ability to obtain certification within one (1) year of employment. CACEO Advanced Certification preferred.

• Mustbe
  21yearsofage.
• Mustbeabletoaccommodateoccasionalnightorweekendwork.
• Abilitytoread,interpretandexplaincitycodesandsiteplans,maps,andworkplans.
• Abilitytocommunicateclearlyandconcisely,orallyandinwriting.
• Abilitytopreparesketchesanddrawings.
• Abilitytoconstantlyprovideexcellentcustomerservice.
• Abilitytoread,interpret, comprehend,andapplybothuniversaluniformcodesastheyapplytolocalissuesas well as several city-specific building and housing codes, building plans, zoning and occupancy limitations, departmental rules and policies, instructions, statutes, ordinances, regulations, and literature.
• Abilitytooperateahandheldradioandmobilevehicleradio.
• Generalknowledgeofoffice,records management,andofficecorrespondence.
• Abilitytoanalyzesituationsandadoptaneffectiveandreasonablecourseofactiongivingdueregardtothe regulations and circumstances of each situation independently and critically.
• Musthavetheabilitytoestablishandmaintaineffectiveworkingrelationshipswithfellowemployees,superiors, outside agencies, and members of the public in a transparent small-town environment.
• De-escalation and conflict-resolution skills preferred