Planner I -Zoning & Code Compliance

Planner I
- Zoning and Land Use Code Compliance

The position of Planner I
- Zoning and Land Use Code Compliance (aka Code Compliance Officer) is responsible for inspecting properties, building sites, dwelling units, property maintenance and surrounding areas to ensure compliance with Town ordinance standards, while enforcing the Municipal Code of Ordinances. This role involves performing complex professional work including administration, compliance monitoring, enforcement, and public education related to Town of Monument Ordinances.

Working under the direct supervision of the Director of Planning, the position assists in carrying out property maintenance, zoning and land use code compliance functions. The role requires regular attendance as an essential function and involves both office-based work and fieldwork in varying weather conditions.

The ideal candidate will work with a considerable degree of independence, performing work in support of the department's core planning functions.

Hiring Range: $64,795-$73,053/year.

• Investigate complaints and follow up with property owners, tenants, or responsible parties regarding zoning and land use ordinance violations.
• Conduct routine and complaint-driven site inspections to ensure compliance with Town ordinances.
• Identify violations related to zoning, nuisance issues, junk and debris, abandoned or inoperable vehicles, housing, and other applicable codes.
• Enforce Town of Monument ordinances, including removing unpermitted signs or advertisements and issuing citations when necessary.
• Monitor cases and follow up until compliance is achieved or enforcement actions are complete.
• Document violations through reports, photographs, and supporting materials.
• Maintain accurate case records, files, and logs in the Records Management System (RMS) in accordance with legal and department requirements.
• Prepare reports and provide documentation for court proceedings, hearings, and boards as needed.
• Respond to public inquiries and complaints related to code enforcement and nuisance issues.
• Explain codes, policies, and processes clearly to residents, property owners, contractors, and other stakeholders.
• Communicate professionally in person, by phone, and in writing, including in difficult or non-compliant situations.
• Provide guidance on development codes, permits, processes, and requirements.
• Review and process land use applications and permits, including fee collection, data entry, and issuance.
• Assist with zoning administration, including interpreting regulations and supporting compliance efforts.
• Research, interpret, and apply zoning, nuisance, and health and safety codes.
• Support updates to long-range plans, regulatory codes, and development processes.
• Collect and analyze data, including preparing reports, maps, and annual permit revenue summaries.
• Operate Town-issued vehicles, equipment, and standard office technology.
• Attend meetings, training sessions, workshops, and required events; occasional evening or weekend attendance may be required.
• Perform other related duties as assigned; this description is not all-inclusive.

• Basic understanding of urban planning concepts, including land use, zoning, transportation, environmental planning, and community development.
• Use sound judgment to make decisions based on policies, data, and established guidelines.
• Clearly explain codes, policies, and processes to the public, developers, and internal staff.
• Use tact, discretion, and good judgment when handling sensitive or challenging situations.
• Knowledge of laws, ordinances, and policies related to planning, zoning, and development.
• Understanding research methods, including how to collect, analyze, and apply data?
• Proficiency with standard software such as word processing, spreadsheets, and other office tools.
• Knowledge of standard office practices, recordkeeping, and data management systems.
• Ability to analyze data, interpret findings, and apply them to real-world planning situations.
• Ability to identify issues, evaluate options, and develop practical solutions.
• Anticipate problems and take proactive steps to address them.
• Maintain attention to detail when reviewing plans, reports, and documentation.
• Strong verbal and written communication skills.
• Communicate professionally and effectively in both routine and difficult situations.
• Prepare clear, accurate reports and documentation.
• Provide strong customer service and maintain positive public relations.
• Work effectively with a wide range of stakeholders, including staff, residents, contractors, and other agencies.
• Build and maintain professional working relationships.
• Manage multiple tasks and projects, prioritize workload, and meet deadlines.
• Adapt to changing priorities, policies, and community needs.
• Exercise initiative and work both independently and as part of a team.
• Conduct inspections, identify violations, and enforce regulations fairly and consistently.
• Evaluate situations in the field and determine appropriate…