Practice Manager - OnPoint Internal Medicine at Broomfield

Please ensure you read the below overview and requirements for this employment opportunity completely.

OnPoint Medical Group is searching for an outstanding Practice Manager to join our team at OnPoint Internal Medicine at Broomfield! Come join a great group of medical professionals as our network continues to grow!

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Our "Circle of Care" has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

SUMMARY

To effectively lead OnPoint Medical Group administrative and practice operations and be accountable for the effectiveness and efficiency of these operations through continuous improvement of processes, outcomes, and personnel. To provide high-quality patient care and a safe environment for patients and all personnel. This will be achieved by serving as the overall practice manager, by working with, training, and mentoring personnel, and by working with the administrative team in the development of objectives for the achievement of the company’s business plan, mission, goals, and strategic values.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING

The following statements are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time.

1. Process Review and Improvement

• Responsibility for assessing all administrative and practice processes and generating ideas and solutions for improvement of the practice on a continual basis.
• Work independently and/or engage other management in the development and implementation of new policies and procedures as needed.
• Advise practice about current trends, problems, and medical activities to facilitate policy making.
• Ensures practice compliance with all regulatory agencies governing healthcare delivery and the rules of accrediting bodies. Continually monitors operations, programs, and physical properties and initiates appropriate changes which are in line with OSHA and universal precautions.
• Ensure the practice follows established policies and procedures. Provide feedback and/or discipline to those who do not follow policy.

2. Site Visits (if multiple sites)

• Visit all practices regularly to ensure efficiency and effectiveness of the practice operations and provide support and feedback.
• A list of visits, notes, action items, and follow-up items should be maintained for tracking purposes and performance measures for each individual practice site.

3. Communication

• Communicate appropriate information effectively, timely, and professionally with all employees on all levels.
• Coordinate staff meetings at each site at least once a month to communicate identified issues and concerns in a constructive manner and participate in solutions.
• Communicate effectively with all staff any new policies or items of interest that directly affect their ability to care for patients. This should be done in conjunction with the other corporate department managers to ensure consistency.
• Communicate elevated problems/concerns daily with physician leads and executive directors. Act as a liaison between providers and staff and corporate office.
• Investigate patient complaints and report to physicians, as necessary. Escalate when required or provide ongoing training and support for employees for the purpose of improvement.
• Participate in management meetings led by the Leadership Team and contribute effectively to areas of direct responsibility.

4. Staffing

• Work with personnel to develop staffing and schedules at each location
• Assist with the creation of monthly schedules by applying creative staffing techniques and incorporating patient…