Clinic Referral Coordinator

Job Description

The Referral Coordinator is responsible for managing and coordinating patient referrals within the family practice clinic. This role ensures timely processing of referrals, facilitates coordination between the clinic, radiology, laboratory services, and specialty providers, and supports continuity of patient care. The Referral Coordinator also manages prior authorizations for medications, working closely with providers, pharmacies, and insurance carriers to secure approvals and ensure patients receive necessary treatments without delay.

• Process and manage patient referrals, including verifying insurance eligibility, submitting required documentation, and ensuring timely completion.
• Utilize the EHR system to enter, track, and coordinate referrals, orders, and authorizations.
• Facilitate communication with specialty providers, pharmacies, and internal departments regarding referral and authorization status.
• Submit, monitor, and follow up on prior authorizations and appeals to support continuity of patient care.
• Coordinate patient flow between the clinic, laboratory, radiology, and specialty services.
• Maintain accurate and organized documentation in compliance with regulatory and organizational standards.
• Provide professional customer service, including answering phone calls, scheduling appointments, and addressing patient inquiries.
• Support clinic operations by maintaining supplies, following policies, and ensuring a safe, clean, and compliant environment.
• Collaborate effectively with providers and staff while demonstrating flexibility in a fast-paced setting.

• Multiple medical insurance options
• Fully Paid Health Savings Account for “Employee Only” Coverage
• $1,700.00 annual employer contribution to Heath Savings Account
• Dental & Vision insurance
• 3.5% employer matched retirement plan
• Flexible Spending Accounts:
  Daycare and Health Savings options
• Education Assistance Program
• Employer paid life insurance
• Paid Time Off, Paid Holidays, Paid “Other Illness” Time Off
• Service incentive awards currently valued at $320 per year of service
• Incentivized Wellness and Wellbeing Program
• Voluntary Group Benefits (life, critical illness, accident, hospital indemnity, long term disability, MASA)
• Discounted Membership to the WRAC (Wray Rehabilitation and Activities Center)

Wray Community Hospital District is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to basis of age, race, sex, pregnancy (including pregnancy, childbirth, pregnancy-related conditions, breastfeeding, or medical conditions related to breastfeeding), color, genetic information, religion, national origin, disability, military status, sexual orientation, gender identity, creed, ancestry, marital status or any other status protected by federal, state, or local laws.