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HIM ​/ Medical Records Technician

Job in Edwards, Eagle County, Colorado, 81632, USA
Listing for: Vail Health Hospital
Full Time position
Listed on 2026-08-02
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Records, Health Informatics, Medical Billing and Coding
Salary/Wage Range or Industry Benchmark: 29370 - 34991 USD Yearly USD 29370.00 34991.00 YEAR
Job Description & How to Apply Below
Location: Edwards

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

About the opportunity:

The Health Information Management (HIM) Technician ensures a quality patient and provider experience by accurately processing Shaw Cancer Center patient medical records as needed for patient care, such as requesting medical records from other healthcare providers, collecting medical records, scanning patient records, coordinating release of information documentation, and identifies documentation deficiencies for physicians and providers all in accordance with Federal, State, Hospital, and Accrediting Body requirements.

Routinely interacts with the public and physicians and providers.

What you will do:
  • Work with providers and clinical staff to obtain complete medical records, primarily for established patients, using the medical records work list / work queue in the EHR. Thoroughly document progress within the EHR of all tasks, including retrieval of pertinent patient materials. On a daily basis, review and rectify those HIM work assignment queues, use standard processes and protocols to monitor and follow up with patients, hospitals, medical practices, and other parties on patient records statuses.
  • Facilitate the use of the EHR by capturing paper documentation, properly preparing the paper for scanning, scanning, and indexing documents within 1 hour of receipt. Distinguish document types, operate the scanning unit effectively, and scan all documents to the appropriate patient records and to the appropriate documentation type location with 100% accuracy. Perform QA on scanning done by others, identify errors by clinical staff, and address errors with the clinical staff.

    Train staff on proper scanning and indexing of documents.
  • Interact with providers, clinical staff, and the public (patients, insurers, attorneys, State and Federal agencies, etc.) to accommodate requests for copies of patient information. Understand release of information policies and associated Federal, State, and Hospital policies. Assist with release of information periodically or when on weekend rotation. Obtain appropriate release request document and verify patient identity prior to release. Accurately log releases in the hospital logging system.

    Efficiently prepare copies of requested in paper, CD, PDF, Fax and other approved electronic formats. Accommodate patient and physician requests within same day. Ensure only the minimum necessary is disclosed in accordance with HIPAA requirements.
  • Assist in processing paperwork and completing administrative tasks associated with clinical care including managing records requests, orders, scanning, and uploading records.
  • Resolve problems independently, ensure continuous communication with clinical and non-clinical team members, and appropriately escalates issues to leadership.
  • Recognize emergencies and appropriately respond using standard operating procedures and critical thinking skills.
  • As an integral member of the business office team and to encourage growth of team members’ skills and knowledge, the HIM Tech I is cross‑trained and can cover the role, as needed, of Patient Access Representative I.
  • Coordinate with other business office team members when out of the office to ensure HIM activity continues seamlessly.
  • Role model the principles of Just Culture and Organizational Values.
  • Perform other duties as assigned. Must be HIPAA compliant.
  • This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

    What you will need:

    Experience:
    • One year of medical office or clinical experience required.
    • Working knowledge of medical terminology preferred.
    • Prior experience with medical records; collecting, scanning, and requesting preferred.
    License(s):
    • N/A
    Certif…
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