Medical Assistant Senior North Campus Outpatient Specialty Clinics

Medical Assistant Senior North Campus Outpatient Specialty Clinics

The Senior Medical Assistant (MA) provides clinical support to patients and assists care providers with clinical and administrative support.

• Location/Dept:
  North Campus Level One OP Specialty Clinics. Will be a float/cross train for North Metro Specialty Clinics for Level 1 clinics:
  Gastroenterology, Dermatology, Endocrine, Nephrology, Lifestyle, Rehab, and Plastics. Will also support level 2, Uptown and Wheat ridge clinics when needed.
• Job Details: 0.8 FTE; 32 hours/week - eligible for benefits
• Shift: Monday - Friday 7:30 AM
  -4:00 PM with two half day Saturday morning clinics per year

• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; arranging examining room instruments, supplies, and equipment. Conducts quality checks.
• Performs and supports patient reception including performing check-in and check–out, registration, scheduling and coordinating patient follow up visits.
• Creates moderately complex patient correspondence (i.e completes medication administration permission forms, refill request routing, etc.). Participates in Electronic Medical Record (EMR) medication management. May need to synthesize or compile data from multiple areas of medical record to complete forms.
• Independently initiates referrals and insurance pre-authorizations.
• Provides general office support including phone and fax management.
• Completes daily, weekly and monthly monitoring of reports and compliance.
  
  E.g. daily charge report, compliance with logs and checks, and etc.
• Serves as the preceptor for new staff including orientation, education, skill validation, tracking, assessment and monitoring progress.
• Ensures supplies are ready by monitoring inventory, stocking work areas, placing orders and verifying receipt.
• Participates in hospital committees as directed by leadership.
• Serves as a mentor, expert in clinical area/skill, a safety coach/specialist, and continuously assists in reviewing and assessing peers’ skill set.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. Reports areas of concern to next care provider.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Adheres to professional standards, policies and procedures, federal, state, and local requirements, and The Joint Commission standards.
• Supports patient care delivery by assisting health care providers during examinations; preparing laboratory specimens; performing basic testing; disposing of contaminated supplies; cleaning or preparing for sterilization of medical instruments; administering medications per policy and procedures; telephoning prescriptions to pharmacies and other duties within scope.
• Anticipates and leads in balancing workloads and MA assignments and maintaining patient/clinic flow by coordinating with providers and clinic team.
• Provides phlebotomy and advanced specimen processing (i.e., centrifuge, Meditech) when indicated.
• Completes lab test follow up and medical record documentation.
• Prepares and completes medical record for visit by recording patient information, treatment, and test results. Assists with patient “MyChart” enrollment.
• Participates in the standardized education of patients through written instructions and answering questions as directed by provider.
• Cross trains to multiple specialties/sub-specialties for front and back office (where…