Hotel Front Desk Supervisor

The opportunity

Delaware North Parks and Resorts is seeking a seasonal Hotel Front Desk Supervisor to join our team at Holiday Inn Estes Park in Estes Park, Colorado for Summer 2026. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

$20.00 – $22.00 / hour

Information on our comprehensive benefits package can be found at

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• 50% off food & beverages
• 20% off retail items
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

* Available for full-time, year-round team members

Looking for a job you love in a place you’ll never want to leave? Be part of a global team on the doorstep of Rocky Mountain National Park! Enjoy the thrill of the outdoor activities with the convenience of living in the town of Estes Park.

• Dorm-style housing available for $85/ week, including wi-fi and all utilities
• Low-cost off-site laundry facility
• Tons of outdoor activities, including:
  • Access to hiking and backcountry skiing in Rocky Mountain National Park
  • Rock climbing in Performance Park
  • Mountain biking in Hermit Park
  • Horseback riding, nature watching, camping, fishing, and much more!

• Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
• Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
• Implement policies, procedures, and service standards in conjunction with management
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
• Handle cash; maintain records pertaining to inventory, team, orders, and supplies

• At least three years of experience in hospitality, front desk experience is preferred
• Prior supervisory experience preferred
• Computer literate in MS Office programs; some experience with property management systems preferred
• Must be fluent in English language both spoken and written
• No college degree required

• Days
• Evenings
• Split shift
• Overnight
• Holidays
• Weekends
• OT as needed
• Events