Busperson - Energetic Guest Service at Casino

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Position is open until filled.

Ameristar Casino Resort Spa offers Team Members:

• Health Benefits Insurance package effective Day 1:
  Medical, Dental, Vision, Life, and Short‑Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD Eco Pass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets
• 100% Colorado Gaming License reimbursement after 90 days of employment
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

• Always maintains a positive attitude, supporting the policies of the Casino as well as Senior Management of Ameristar Casino, Inc.
• Adhere to established department and property policies and procedures regarding guest service standards.
• This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty.
• Stocking bus stations.
• Ensures that the buffet line is clean and sanitary.
• Make sure that all supplies are adequately stocked.
• Must be able to stand for extended periods of time and must be able to lift up to 25 lbs.
• Assisting Food Servers.
• Maintaining cleanliness in all areas.
• Maintain cleanliness of Dining Room before, during, after service.
• Maintain established pars of linen, glass, and condiments as per checklist and instruction of Supervisor/Manager.
• Assist in Bar/Beverage set‑up.
• Maintain positive attitude toward guests and co‑workers.
• All other duties as assigned.

• High School Diploma or GED equivalent.
• Must have excellent guest service skills.
• TIPS training.
• Must be very friendly and outgoing.
• Ability to print and speak simple sentences.
• Basic math skills.
• Ability to sustain a high level of professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
• Ability to work collaboratively and communicate effectively with guests at all levels.
• Highly organized and detail oriented.