Resort Housekeeping Supervisor

As our Resort Housekeeping Supervisor, you will oversee and manage the daily operations and performance of the Resort Housekeepers. You will ensure rental units, bath houses, offices, and meeting areas are clean and properly maintained.

This position may require flexible scheduling availability.

• Coordinate team member selection and development and ensure team members comply with applicable policies and procedures
• Inspect and approve the team’s work performance
• Place orders for cleaning materials when needed and maintain compliance with budget guidelines
• Obtain pricing and place orders to keep rental supplies adequately stocked
• Ensure all operations and safety procedures are properly followed
• Respond to guests’ inquiries and complaints regarding resort housekeeping in a timely and professional manner

• 1-year prior housekeeping/cleaning experience, preferably in the hospitality industry
• Demonstrated knowledge of general janitorial work
• Knowledge of safety measures for use of cleaning chemicals
• Excellent verbal and written communication skills
• Ability to multitask
• Basic computer proficiency, including use of email, the internet, and Microsoft Office

The physical demands described are representative of those required to perform the essential functions of this job. The employee will regularly stand, sit or walk for extended periods, lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Working hours are variable, depending on guest occupancy, season, staffing and other factors, and cannot be guaranteed.

IHM Outdoors is committed to employee development and offers a formalized training program that provides a clear path for growth within the hospitality business.

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit and parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan – company matches 100% up to 3% of your salary and an additional 50% on the next 2%

• Incentive-based bonus program
• Free room nights at our properties and employee discounts within your brand
• Discounts for friends and family within your brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, movies, and more through Tickets at Work
• Career Growth through an in-house training program with a personalized path
• Referral bonus program to any of our locations

Equal Opportunity Employer. IHM Outdoors uses E‑Verify to confirm work authorization where required by law.