Night Auditor

Night Auditor

Highgate Hotels is a premier real‑estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets—including New York, Boston, Miami, San Francisco and Honolulu—and has a rapidly expanding presence in Europe, Latin America and the Caribbean. With an aggregate asset value exceeding $20 B and over $5 B in cumulative revenues, Highgate provides expert guidance through all stages of the hospitality property cycle, from planning and development to recapitalization or disposition.

The company has both the creativity and bandwidth to develop bespoke hotel brands, and utilizes proprietary revenue‑management tools to identify evolving market dynamics, drive performance and maximize asset value. Highgate’s executive team consists of some of the industry’s most experienced hotel‑management leaders, making the company a trusted partner for top ownership groups and major hotel brands. Corporate offices are located in London, New York, Dallas and Seattle.

Hourly

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis; and ensuring the accuracy of guest billings and city ledger transactions. They also communicate concerns and related issues to all levels of management, and perform guest‑service agent duties as required—including check‑in, check‑out, switchboard operation and reservations.

• Travel discounts at Highgate hotels.
• Competitive benefits, including three pricing tiers of medical coverage and Dental & Vision benefits for eligible full‑time associates.
• Paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act.
• Paid time‑off plans may be available for qualifying associates.
• Retirement 401(k) Program open to qualified full‑time and part‑time associates.
• Applications accepted between 7/6/2026 and 8/1/2026.

• Work with and understand financial information and data; perform basic arithmetic functions.
• Cross‑train in other accounting or hotel‑related areas.
• Prioritize job functions to meet deadlines.
• Perform guest‑service functions as required (check guests in/out, take reservations, route calls).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute daily reports (Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month‑end reports.
• Audit and reconcile Front Desk and Food & Beverage cashier work.
• Audit, reconcile, consolidate and transmit all credit card transactions on time.
• Ensure accuracy of all reported numbers, including statistics.
• Input and update financial information in the corporate communications network.
• Perform daily, weekly, monthly and annual data‑processing system functions as required.
• Keep management informed of any unusual operational or financial events or deviations from policies or procedures.
• Ensure overall guest satisfaction.
• Respond to governmental inquiries upon receipt.
• Handle guest requests.

• High school diploma or equivalent, and/or one year of progressive experience in a hotel or related field.
• Guest Service experience preferred.
• Computer knowledge/skills required.
• Flexible and willing to work long hours when needed.
• Sedentary work; may lift up to 10 pounds occasionally.
• Late/overnight shift experience.
• Maintain a warm and friendly demeanor at all times.
• Effectively communicate verbally and in writing with employees and guests in an attentive, courteous, and service‑oriented manner.
• Listen to, understand and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
• Attend all required hotel meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards and scheduling requirements.
• Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts toward productivity, identify problem areas and assist in implementing solutions.
• Handle problems proactively—anticipate, prevent, identify and solve problems as necessary.
• Understand and apply complex information and data from various sources to meet objectives.
• Cross‑train in other hotel‑related areas.
• Maintain confidentiality of information.
• Show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.