Front Desk Agent

Front Desk Associate

As the Front Desk Associate, you are the face of the hotel. You are the first point of contact for all guests and help make their stay memorable. This role provides an opportunity to build a career in hospitality with opportunities for upward mobility.

• Starting wage: $20.00/hr - $23.00/hr
• Employment type:
  
  Winter Seasonal 2026/2027
• Shift type:
  Full Time and Part Time hours available
• Minimum age: 18 years
• Housing availability:
  Yes

• Work face-to-face with customers
• Check guests in and out
• Answer phones
• Handle all customer needs
• Maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

• Fluent in English
• Strong people skills
• Basic computer skills

• Ski/mountain perks: free passes and lessons
• Discounts on lodging, food, gear, and resort shuttles
• 401(k) retirement plan
• Employee assistance program
• Training and professional development
• Referral program

Equal Opportunity Statement
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.