Senior Food and Beverage Manager

Nestled at the base of majestic Snowmass Mountain, Viceroy Snowmass is a luxury resort offering unparalleled experiences in the heart of the Colorado Rockies. Renowned for its exceptional service, sophisticated accommodation, and world-class amenities, Viceroy Snowmass provides an unforgettable escape for discerning travelers. We are committed to maintaining the highest standards of quality and creating a safe, secure, and pristine environment for our guests and team members.

The Senior Food & Beverage Manager is a senior operational leader responsible for the delivery of consistently exceptional food and beverage service across multiple outlets and functional areas. Reporting directly to the Director of Food & Beverage, this individual bridges high-level strategic direction with hands-on, floor-level service excellence. The Senior F&B Manager is a mentor, a standard-setter, and a culture builder — someone whose presence on the floor elevates every interaction.

This role demands proven multi-outlet management experience and a strong working knowledge of beverage programming, mixology, and wine, enabling the Senior F&B Manager to lead credibly across dining rooms, bars, in-room dining, and event venues alike. In keeping with the luxury service philosophy of the world's finest hospitality brands, this position requires an individual who is technically accomplished across all aspects of F&B operations — from service choreography and product knowledge to labor management and financial reporting — and who leads through example with warmth, humility, and professionalism.

• Job Location:
  
  Viceroy Snowmass
• Pay Rate: $85,000 Salary
• Schedule:
  
  Flexible Schedule, Some Nights, Weekends, and Holidays
• Employment Status:
  Full
  -Time Year Round
• Start Date:
  
  ASAP
• Accepting applications until: 08/31/2026

• Oversee daily F&B operations across multiple assigned outlets — restaurant, bar, in-room dining, banquets, and poolside — ensuring Forbes Five-Star and LQA service standards are met at every service period.
• Move fluidly between outlets during service, balancing the distinct pace, service style, and team needs of each venue while maintaining division-wide consistency.
• Conduct pre-shift briefings with service teams covering daily specials, VIP guests, allergy and dietary notes, beverage features, floor assignments, and service focus areas; follow up post-service with performance coaching.
• Act as Manager-on-Duty (MOD) for F&B operations in the absence of the Director or Assistant Director; make real-time operational decisions and elevate critical issues as appropriate.
• Monitor floor operations continuously during service; intervene proactively when service gaps arise; ensure timing, presentation, and pace of service meet luxury guest expectations.
• Inspect all outlet areas prior to service commencement: table settings, ambient lighting and music, cleanliness, mise-en-place completeness, and team readiness.

• Apply strong working knowledge of mixology and craft beverage culture to supervise bar operations, uphold recipe and presentation standards, and coach bartenders on technique and guest engagement.
• Support the Beverage Manager in cocktail menu rollouts, bar training initiatives, inventory integrity, and responsible service compliance across assigned outlets.
• Leverage working wine knowledge to guide servers on confident wine presentation, pairing suggestions, and proper service technique (temperature, glassware, decanting etiquette).
• Partner with the Sommelier on wine feature promotions, staff tasting sessions, and pairing dinner service execution.
• Champion beverage upselling culture grounded in genuine product knowledge rather than pressure.
• Develop genuine relationships with regular and VIP guests; maintain and utilize guest preference profiles to personalize every visit.
• Respond to all guest inquiries, concerns, and feedback with professionalism, empathy, and a solution-focused mindset consistent with Forbes Five-Star service recovery standards.
• Champion a culture of proactive hospitality: greet guests by name whenever possible, acknowledge special occasions, and create…