Assistant Director of Food and Beverage

Nestled at the base of majestic Snowmass Mountain, Viceroy Snowmass is a luxury resort offering unparalleled experiences in the heart of the Colorado Rockies. Renowned for its exceptional service, sophisticated accommodation, and world-class amenities, Viceroy Snowmass provides an unforgettable escape for discerning travelers. We are committed to maintaining the highest standards of quality and creating a safe, secure, and pristine environment for our guests and team members.

• Job Location:
  
  Viceroy Snowmass
• Pay Rate: $105,000 to $120,000/Salary
• Schedule:
  
  Flexible Schedule, Some Nights, Weekends and Holidays
• Employment Status:
  Full
  - Time Year Round
• Start Date:
  
  ASAP

• Assist the Director of Food & Beverage in overseeing all aspects of the F&B division, including day-to-day operations, strategic planning, revenue management, and long-term concept development across all outlets.
• Provide direct multi-outlet leadership spanning signature restaurants, casual dining, destination bars, in-suite dining, banquets, pool and beach service, and stewarding — balancing the distinct identity, team culture, and financial targets of each outlet simultaneously.
• Champion Forbes Five-Star and LQA service standards across all outlets; lead internal quality audits achieving scores of 95% or above and own the resulting corrective action plans through to completion.
• Develop and implement outlet-specific service standards, operating procedures, and sequence-of-service protocols aligned with the brand's luxury positioning.
• Monitor and analyze guest satisfaction data (post-stay surveys, comment cards, online reviews, Medallia or comparable platforms) and drive measurable, continuous service improvement.
• Serve as acting Director of Food & Beverage in the Director's absence, representing the division on the Executive Committee and in owner and brand discussions.
• Apply strong working knowledge of mixology and craft beverage culture to guide bar teams on classic and contemporary cocktail technique, recipe development, ingredient sourcing, batching standards, and presentation.
• Partner with the Beverage Manager on cocktail menu development, spirits portfolio curation, zero-proof programming, and bar activations that differentiate the property within its competitive set.
• Leverage working wine knowledge to support the Sommelier in wine list reviews, by-the-glass program optimization, cellar management oversight, and pairing dinner programming.
• Participate personally in wine and spirits tastings, vendor presentations, and allocation decisions; ensure the beverage program reflects both commercial discipline and genuine connoisseurship.
• Champion beverage education across the division, supporting associates pursuing WSET, Court of Master Sommeliers, and professional spirits certifications.
• Assist in the development and management of the annual F&B operating budget, including revenue forecasting, labor planning, cost of goods management, and capital expenditure review.
• Review daily, weekly, and monthly P&L reports across all outlets; identify variances from budget and implement strategies to optimize profitability without compromising guest experience.
• Oversee beverage cost controls, perpetual inventory systems, and liquor control policies ensuring compliance with hotel, brand, and regulatory standards.
• Partner with Revenue Management to develop promotional strategies, dynamic pricing, and upselling initiatives that maximize F&B revenue per cover across the outlet portfolio.
• Lead, mentor, and develop a diverse team of F&B managers, supervisors, and associates across multiple outlets; foster a culture of excellence, accountability, and genuine hospitality.
• Partner with Human Resources in recruitment, onboarding, performance management, succession planning, and talent development initiatives for the entire division.
• Conduct regular pre-shift briefings, training sessions, and performance reviews ensuring all associates are aligned with Forbes Five-Star and LQA service benchmarks.
• Cultivate a team environment grounded in diversity, equity, inclusion, and mutual respect consistent with the company's core values.
• Personally interact with VIP…