Front Desk Agent
Listed on 2026-08-05
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Hospitality / Hotel / Catering
Customer Service Rep, Seasonal / Summer
Front Desk Agent
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Job Summary:
As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.
Job Specifications
- Starting Wage: $20.00/hr - $23.00/hr
- Employment Type:
Winter Seasonal 2026/2027 - Shift Type:
Full Time and Part Time hours available - Minimum Age:
At least 18 years of age - Housing Availability:
Yes
Job Responsibilities
- Work face to face with customers
- Check guests in and out
- Answer phones
- Handle all customer needs
- Always maintain a professional appearance and demeanor
- Help resolve discrepancies with guest bills
- Other duties as assigned
Job Requirements
- Must be able to communicate fluently in English
- Friendly, strong people skills
- Somewhat strong computer skills
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