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Guest Experience Front Desk Agent
Job in
Black Hawk, Gilpin County, Colorado, 80422, USA
Listed on 2026-08-08
Listing for:
Monarch-Casino-Resort-Spa-1
Full Time
position Listed on 2026-08-08
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Customer Service Rep, Guest Services
Job Description & How to Apply Below
Monarch Casino Resort Spa in Black Hawk, Colorado, is seeking a Hotel Front Desk Agent to deliver warm guest service at the lobby desk and support operations with a smile. You will assist guests with check-in/check-out, manage reservations, and coordinate with other departments to ensure a seamless stay.
Responsibilities include handling guest inquiries, processing payments, and addressing concerns while maintaining a professional, friendly presence across all shifts.
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