Buffet Host/Cashier
Job in
Black Hawk, Gilpin County, Colorado, 80422, USA
Listed on 2026-08-22
Listing for:
Monarch-Casino-Resort-Spa-1
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Server/Wait Staff, Guest Services, Food & Beverage, Hospitality & Tourism
Job Description & How to Apply Below
At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments.
Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Title:
Buffet Host / Cashier Salary: $20.00/hourly
Shift: Days, Swing Department:
Food & Beverage
Location:
Monarch Casino Resort Spa – Black Hawk,MONARCH CASINO RESORT SPA Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games.
Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries Open Table’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors.
Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.
Job Summary:
The Buffet Host / Cashier is responsible for creating a warm, welcoming, and organized first impression for guests dining in the buffet. This role greets and seats guests, manages the flow of the dining room, processes guest transactions accurately, answers guest questions, and supports the overall efficiency of buffet operations.
The ideal candidate is friendly, dependable, guest-focused, and able to work in a fast-paced hospitality environment while maintaining professionalism, accuracy, and a positive attitude.
Responsibilities:
Greet all guests promptly, warmly, and professionally upon arrival.
Manage guest seating and assist with maintaining an efficient flow of the dining room.
Communicate wait times and seating availability clearly and courteously.
Process guest payments accurately using the point-of-sale system.
Handle cash, credit cards, vouchers, comps, and other approved forms of payment in accordance with company procedures.
Maintain accurate cash drawer balances and follow all cash-handling policies.
Answer guest questions regarding buffet offerings, pricing, hours of operation, promotions, and resort amenities.
Assist guests with special requests and communicate needs to supervisors or service staff as appropriate.
Maintain cleanliness and organization of the host stand, cashier station, menus, and waiting area.
Monitor dining room availability and coordinate with servers, bussers, and supervisors to ensure timely seating.
Support buffet team members during peak business levels to ensure excellent guest service.
Follow all company service standards, safety guidelines, food and beverage policies, and department procedures.
Maintain a professional appearance and positive attitude at all times.
Report guest concerns, service issues, or operational needs to management promptly.
Perform other duties as assigned to support the Food & Beverage department.
Qualifications:
Previous guest service, host, cashier, restaurant, buffet, or hospitality experience preferred.
Prior cash-handling experience preferred.
Ability to provide exceptional guest service in a fast-paced environment.
Strong communication and interpersonal skills.
Basic math skills and the ability to handle transactions accurately.
Ability to remain calm, friendly, and professional during high-volume periods.
Must be dependable, punctual, and able to work as…
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