Public EVS Supervisor

At Monarch Casino Resort Spa
, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Salary: $57,784+
Shift:
Overnight (Graveyard)
Status:
Full time

MONARCH CASINO RESORT SPA
Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games.

Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries Open Table’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

The Overnight Public Areas / Housekeeping Floor Supervisor is responsible for leading and supervising the overnight Public Areas, Housekeeping, and/or Environmental Services team to ensure all assigned areas are maintained to the highest standards of cleanliness, presentation, safety, and service.

This position plays a key role in planning and executing overnight operations, including deep-cleaning projects, daily assignments, staff allocation, inspections, and follow-up with Management and other shifts. The ideal candidate is a hands‑on, dependable leader who can keep the team focused, organized, and accountable while effectively managing changing priorities and staffing needs.

• Supervise and lead the overnight Public Areas, Housekeeping, and/or EVS team to ensure daily operational and cleanliness standards are consistently met.
• Plan, coordinate, and supervise deep-cleaning operations
  , including scheduling, staffing, prioritization, and follow-up.
• Assign team members to appropriate areas and tasks based on operational needs, workload, and staffing levels.
• Effectively manage call‑offs, attendance issues, staffing shortages, and changes in operational priorities.
• Conduct regular inspections of public areas and assigned spaces to ensure cleanliness, appearance, and quality standards are consistently maintained.
• Provide hands‑on support to the team when needed and lead by example.
• Hold team members accountable for performance, productivity, attendance, safety, and adherence to department standards.
• Communicate operational updates, outstanding issues, and completed work effectively with Management and other shifts.
• Maintain accurate follow‑up on deep‑cleaning projects, special assignments, deficiencies, and areas requiring additional attention.
• Ensure proper use and care of cleaning equipment, supplies, and materials.
• Address issues proactively and elevate concerns to Management when appropriate.
• Assist with training, coaching, and development of team members.
• Ensure all work is performed safely and in accordance with company policies and housekeeping/EVS procedures.
• Complete required documentation, reports, schedules, and other administrative tasks.
• Maintain a professional, respectful, and team‑oriented work environment throughout the overnight shift.
• Maintain a strong focus on guest service throughout the overnight operation, ensuring that team members…