Assistant Manager: Clubs

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Beaver Creek Guest Services is seeking motivated leader to run operations for the Slope Side Lounge. The ideal candidate is a strong communicator and motivator who is focused on creating exceptional guest experiences in a semi-private club environment.

This position provides direct leadership of a small team, while working closely with the lift experience team, as well as Ski School, ski valet, and Guest Services.

• Starting Wage:$58,000- $65,000
• Employment Type:
  
  Winter Seasonal 2026/2027
• Shift Type:
  Full Time
  hours available
• Minimum Age:
  At least 18 years of age
• Housing Availability:
  No

Responsibilities include, but are not limited to:

• Manage Slopeside Lounge operations including:
  • Answer phone calls, emails and all guest inquiries
  • Gather accurate guest information prior to arrival, make personal phone calls to future guests and confirmation emails
  • Organize daily arrivals and departures
  • Hire, train and manage staff
• Coordinate and dispatch Ski Valets/Ambassadors for ski valet, guests arriving in personal vehicles and managing the first day arrival experience
• Foster special relationships with guests to anticipate their needs
• Develop reports to share with partners on inventory and sales
• Knowledgeable on products available at Ski School and Ticket offices
• Ability to resolve guest relation and/or product issues in an expedient manner, de-fuse upset guests, and deliver exceptional service
• Provide ongoing feedback to Guest Services Sr. Manager regarding guest service issues and suggestions
• Must be able to multi task, work quickly, be versatile and flexible
• Work on a computer with a high degree of accuracy and efficient speed
• Oversee Beaver Creek specialty programs such as, First Tracks, including promotion, sales and inventory
• Partner with Allie’s Cabin, Mountain Dining, Marketing & Strategic Alliance, and Mountain Operations to deliver the rarified experience of First Tracks
• Proficient on Guest Connect and Application Manager reporting and inventor functions
• Level 7 skiing or riding ability, to be on mountain with guests and facilitate First Tracks
• Create a fun and professional work experience while communicating in a courteous and respectful manner
• Adhere to labor and operating budget, including revenue budgets
• Establish personal strengths and opportunities through self-assessment and ongoing feedback from management team; participate in prescribed training throughout season
• Motivate and mentor direct reports in leadership development as well as performance reviews
• Oversee sales and closing functions following Recreational/Internal Audit documented procedures
• Establish relationships with strategic partners of Beaver Creek Resort Company, Vail Valley Foundation, Group Sales and V/BC Resort Properties in order to increase revenue during off-peak times
• Network with other Beaver Creek departments in order to provide the Experience of a Lifetime for…