Bell Person

Bell Person

Location:

Snowmass Club | Snowmass Village, CO

Reports To:

Bell Supervisor and Bell Lead Supervises:
None Classification:
Non-Exempt Are you friendly, dependable, and passionate about providing exceptional guest service? Do you enjoy helping others, staying active, and creating a welcoming experience for members and guests?

Snowmass Club is looking for a Bell Attendant who brings a positive attitude, strong attention to detail, and a commitment to delivering outstanding hospitality. What Guides UsOUR MISSION – Inspire lasting memories and meaningful connections with all the comforts of homeOUR VISION – To be the Club of choice for work & playOUR VALUES – Y.E.S. You Elevate Service – Excellence lives in the details We Are One Team – Support each other and win together Be A Host – Anticipate needs and create belonging Embrace the Adventure – Stay curious and keep improving What You’ll Do Guest Service & Hospitality
• Greet guests in a friendly manner and offer assistance with luggage
• Escort members and guests throughout the property as needed
• Carry and transport members’ and guests’ personal belongings
• Provide limited concierge services, including answering questions about the area and providing restaurant recommendations
• Assist the Front Desk with phones and guests as needed
• Transfer phone calls and communicate important information to the Front Desk Transportation & Bell Services
• Provide guest transportation to and from Aspen Airport while following all applicable laws and regulations
• Lift and transport luggage, packages, and boxes from cars, buses, vans, and carts
• Place luggage and packages on the ground, baggage carts, or other vehicles as needed
• Transport guest luggage to and from the shuttle, lobby, and rooms
• Keep the hotel shuttle clean and well maintained, including washing, vacuuming, and removing trash
• Keep your radio/bell phone on at all times and respond promptly to all calls Property & Daily Operations
• Complete daily checklists provided by the Bell Supervisor
• Perform consistent walk-throughs of all properties
• Pick up trash and debris and maintain a clean, welcoming environment
• Clean and arrange furniture and empty trash cans as needed
• Accurately communicate operational issues and important information to other shifts
• Promote a positive work culture and contribute to a collaborative team environment️ Safety
• Keep walkways clear of ice, snow, leaves, trash, and other hazards
• Follow all applicable safety procedures and regulations
• Demonstrate knowledge of and ability to perform required roles during emergency situations
• Maintain awareness of potential safety concerns throughout the property Team Contribution
• Support the Bell team and other departments as needed
• Assist the Front Desk and other team members when requested
• Promote a positive and professional work environment
• Perform other appropriate tasks as assigned by the Bell Supervisor What You Bring
• High School diploma or GED equivalent preferred
• Minimum of 1 year of related experience preferred
• Valid driver’s license required
• Strong customer service and communication skills
• Ability to work independently and as part of a team
• Positive attitude and willingness to assist members and guests

Physical Requirements & Work Environment
• Ability to exert maximum muscle force to lift, push, pull, or carry objects
• Ability to coordinate the movement of arms, legs, and torso when the whole body is in motion
• Ability to use abdominal and lower back muscles to support the body repeatedly or continuously without undue fatigue
• Ability to bend, stretch, twist, and reach with the body, arms, and/or legs
• Ability to exert oneself physically for extended periods without becoming winded or out of breath
•…