Valet Attendant

Location: Black Hawk

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments.

Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title:

Valet Attendant Salary: $13.00 per hour + Great Tips Status:
Full-Time / Part-Time

Shift: Swing Shift, including weekends, holidays, evenings, and high-volume event periodsMONARCH CASINO RESORT SPA Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games.

Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries Open Table’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors.

Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Job Summary The Valet Attendant is responsible for creating a welcoming first and last impression for guests by safely parking and retrieving vehicles in a professional, efficient, and courteous manner. This is a fast-paced, high-energy role that requires frequent running, standing, walking, bending, and working outdoors in varying weather conditions.

The ideal candidate is energetic, safety-minded, guest-focused, and able to move quickly while maintaining professionalism and care. Valet Attendants must be comfortable operating a variety of vehicles, communicating clearly with guests and team members, and supporting smooth traffic flow at the resort entrance.

Responsibilities Greet all guests promptly, warmly, and professionally upon arrival.

Safely park and retrieve guest vehicles in a fast-paced valet environment.

Run, walk, and move quickly between the valet area, vehicle staging areas, and parking locations throughout the shift.

Open vehicle doors, assist guests with directions, and provide general resort information when needed.

Maintain excellent guest service while managing multiple vehicle requests during peak business periods.

Ensure accurate handling of valet tickets, keys, vehicle logs, and related documentation.

Inspect vehicles for visible damage before parking and report concerns according to department procedures.

Follow all company safety procedures while driving, parking, and retrieving vehicles.

Maintain organized key control and protect guest property at all times.

Assist with traffic flow at the entrance, including directing vehicles and keeping drive lanes clear.

Communicate effectively with Valet, Bell, Security, Front Desk, and other departments to support guest service.

Maintain cleanliness and order in valet staging, booth, and surrounding areas.

Respond professionally to guest concerns and escalate issues to leadership when appropriate.

Operate both automatic…