Senior Manager, Engineering, Systems

Overview

Company Overview: Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our culture emphasizes innovation and employee empowerment to drive customer success. For more information, please visit

Job Title: Senior Manager of Operations

Department: Operations Engineering

Reports to: Vice President, Operations

Last Modified: 1/21/2026

FLSA Status: Exempt

Level: M3

Location: Broomfield, CO Preferred

Pay Range: $160,000 - $170,000 USD

Our Infrastructure Operations & Engineering department is seeking a Senior Manager to join our team delivering critical life-saving solutions to mobile network operators, public safety agencies, and telecommunications carriers across North America and abroad. Our technology supports tens of millions of citizens, thousands of police, fire, and medical 911 centers, and operates in more than a dozen data centers around the world.

In this role, you will work in a fast-paced, mission-critical environment with operations and engineering teams to automate, optimize, and support both on-premises and cloud-based solutions.

The Senior Manager of Operations is a seasoned leader responsible for the availability, performance, and scalability of critical, customer-production, global infrastructure. This infrastructure hosts an integration of off-the-shelf & custom-developed, real-time media and geospatial applications used by Allerium’s telecommunications and public safety customers. This individual will drive operational excellence through the design and implementation of efficient and repeatable operational processes — instilling urgency, accountability, and precision across a large, distributed operations organization.

• Leadership & Management
• Lead and mentor a global team of infrastructure operations professionals responsible for 24x7 support of production systems and services.
• Develop a high-performance culture emphasizing accountability, technical excellence, and collaboration.
• Foster strong cross-functional relationships with engineering, service delivery, and security teams to ensure end-to-end service reliability and performance.
• Operational Excellence
• Establish and refine operational processes, metrics, and reporting that promote discipline, efficiency, and urgency in issue response and resolution.
• Drive continuous improvement of incident management, problem management, and change management practices.
• Champion proactive monitoring, observability, and capacity planning to prevent service degradation or outages.
• Infrastructure Management
• Oversee operations for a globally distributed infrastructure environment supporting real-time communication workloads (voice, video, and signaling).
• Manage hybrid cloud and on-prem environments ensuring consistent performance, compliance, and security posture across regions.
• Partner with architecture and engineering teams to optimize system performance, scalability, and cost efficiency.
• Strategic Planning & Execution
• Contribute to the overall infrastructure and operations strategy, ensuring alignment with business objectives and growth initiatives.
• Develop multi-year roadmaps for operational maturity, resiliency, and automation.
• Implement technologies and frameworks that enable operational agility and service transparency.

• 15+ years in infrastructure or operations roles, with at least 7 years managing operations teams of a similar business makeup
• Relevant certifications such as ITIL, PMP, Microsoft, Red Hat, AWS, Cisco, Juniper, Splunk, and Solarwinds or similar are preferred.
• Experience managing technical on-call staff delivering against high SLA requirements.
• Experience with infrastructure that supports real-time, latency-sensitive traffic (voice, video, signaling) preferred.
• Experience creating and enforcing operational standards and processes required.
• Successful track record of instilling discipline, urgency, and efficiency in large operational teams through data-driven…