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Epic Applications Analyst
Job in
Aurora, Adams County, Colorado, 80045, USA
Listed on 2026-06-07
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Summary:
- Duration: Contract role
- Analyze and diagnose complex system problems, identify root cause, and solve the problem or escalate issues to other appropriate IT staff.
- Plan, design, implement, maintain, and provide ongoing optimization and support for applications.
- Gather, validate, and translate complex technological requirements into design and development specifications while providing product management.
- May be designated as a lead for their team, including scoping and triaging projects for the team.
- Collaborate with system users and other IT professionals to evaluate, plan, design, develop, test, implement, and maintain systems.
- Address highly technical issues that occur during installation and maintenance activities.
- Complete or coordinate the preparation, coding, testing, and debugging of complex programs.
- Analyze, design and build workflows to meet the needs of users.
- Configure and integrate electronic and mechanical hardware with software products to meet the functional criteria of company specifications.
- Gather and analyze information to resolve incidents and troubleshoot problems, documenting the process and resolution.
- Document design, application, and technical specifications as appropriate, and work with others to create support and training documents.
- Identify and clarify reporting needs and expectations with end users and work with report developers to clarify data and reporting needs.
- Partner with vendors to troubleshoot and resolve system problems, improve product performance and usability, and provide system improvement recommendations.
- Review documentation for complex upgrades and monthly system updates, evaluating possible changes and impacts with other analysts and end users.
- Support end users and provide primarily Tier 2 and Tier 3 support for supported systems.
- Serve as a mentor to team members as requested for technical and customer support skills development.
- Act as a project lead for complex projects.
- Simplify complex workflows.
- Assume on-call responsibilities as required.
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