Technical Analyst - Observability & Platform Enablement
Job in
Almont, Gunnison County, Colorado, 81210, USA
Listed on 2026-06-30
Listing for:
Eliassen Group
Full Time
position Listed on 2026-06-30
Job specializations:
-
IT/Tech
Data Analyst, Systems Analyst, IT Business Analyst, Technical Support
Job Description & How to Apply Below
Description:
Remote
Our client seeks a Technical Analyst focused on observability, data interpretation, and platform enablement within the Monitoring Strategy & Engineering team. The role enables digital observability at scale across web and mobile ecosystems, leveraging platforms such as Glassbox. The analyst will interpret digital experience data, guide partners on implementation best practices, and develop lightweight automations and integrations.
This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $75.00 to $85.00/hr. w2
JN
-97
Responsibilities:
- Analyze digital experience data using Glassbox and related platforms.
- Interpret session replay data and user journeys.
- Support production incident analysis.
- Design and validate tracking strategies and custom events.
- Partner with application teams to ensure data quality.
- Manage technical conversations with mobile platform, Dev Ops, and native framework teams.
- Act as an interface between business and technology teams.
- Enable partners through documentation and self-service workflows and tools.
- Develop lightweight automations and integrations to reduce manual operational effort.
- Leverage APIs and GenAI tools for efficiency and surfacing data in external tools.
- 8-10 years in technical analytics, observability, or experience analytics.
- Strong analytical and problem-solving skills.
- Experience with observability or performance monitoring tools.
- Working understanding of web and mobile architectures.
- Experience leveraging APIs and Python scripting for automations.
- Experience with Glassbox or similar session replay tools.
- Familiarity with Grafana or dashboards.
- Exposure to tag management systems.
- Enterprise environment experience.
- Excellent communication skills to lead technical discussions and translate findings for non-technical stakeholders.
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position.
All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc.
Eliassen Group will never ask you for personal information (home address, bank account, or check…
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