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Senior Analytics Lead — Customer Operations & Retention

Job in Austin, Delta County, Colorado, 81410, USA
Listing for: Scribd, Inc.
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence, Business Systems/ Tech Analyst
  • Business
    Data Analyst, Business Intelligence, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 138500 USD Yearly USD 80000.00 138500.00 YEAR
Job Description & How to Apply Below
Location: Austin

Scribd, Inc. is seeking a Senior Analytics Lead to own analytics and operational insights for Customer Operations. In this role, you will partner with cross-functional teams to build trusted reporting, improve operational rhythms, and drive measurable outcomes.

The ideal candidate has 4+ years of experience in analytics or business operations, strong SQL skills, and a solid understanding of BI tools like Looker or Tableau. This position is critical in turning ambiguous questions into clear, actionable insights.

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Position Requirements
10+ Years work experience
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