Solutions Architecture & Sales Engineering - Salesforce

Position Summary:

Aleut Federal is seeking a senior, market-facing technical leader specializing in Salesforce platform solutions to drive digital transformation across U.S. federal agencies.

This role operates across the full lifecycle - from opportunity shaping and technical solutioning through capture, proposal development, pricing, and post-award delivery assurance. The successful candidate will serve as a technical authority in client engagements while directly influencing technical win strategies and solution differentiation.

The ideal candidate is a hands-on Salesforce architect who can design mission-facing platforms, lead enterprise implementations, and translate platform capabilities into measurable operational and citizen service outcomes.

This is a build, sell, and validate role with clear expectations for growth impact and delivery credibility.

• Lead technical solutioning for Salesforce-based federal opportunities, including citizen services and case management platforms, customer engagement transformation, and Public Sector Solutions implementations.
• Directly influence and help drive technical wins by defining discriminators and technical win themes, leading customer-facing solution discussions, whiteboarding sessions, and demos, and translating Salesforce capabilities into service and mission outcomes.
• Partner with Business Development and Capture teams to shape opportunities pre-RFP and position Aleut Federal competitively.
• Act as a technical leader in client engagements, presenting and defending architectural decisions.

• Aleut Federal expects AI to be embedded into all Salesforce-based solutions as a core capability for both growth and delivery.
• Design and implement AI-enabled CRM and case management solutions, including intelligent case routing and prioritization, predictive service outcomes and workload forecasting, and automated citizen engagement and response generation.
• Leverage Salesforce AI capabilities such as Einstein and integrate external AI/LLM services where appropriate.
• Implement AI-driven multi-step workflows and decision support patterns with human-in-the-loop controls where required.
• Required:
  
  use of AI within CRM or workflow platforms. Strongly preferred for Senior Principal: delivery of AI-enabled CRM or case management solutions in production with measurable outcomes.
• Ensure AI implementations align with federal requirements for security, privacy, transparency, and auditability.

• Lead and contribute to technical proposal development for Salesforce opportunities.
• Author and own complete technical sections, including architecture, integration strategy, implementation approach, and platform operating model.
• Build BOEs aligned to implementation complexity, integration effort, licensing, and scaling considerations.
• Ensure solutions are executable, cost-aligned, and differentiated.

• Ensure alignment between proposed Salesforce solutions and delivery execution.
• Provide technical oversight during design, configuration, development, and deployment phases.
• Identify and mitigate risks related to over-customization, integration challenges, performance, and scalability.

• Develop Salesforce-focused solution briefs, use cases, and capability messaging.
• Actively participate in external engagements, including industry events, partner forums, client briefings, and internal team sessions, and be willing to speak and demonstrate solutions live.
• Position Aleut Federal as a credible Salesforce public sector and federal partner.

• U.S. Citizenship (U.S. Citizens only).
• 7+ years of U.S. federal experience with a Bachelor’s degree.
• Recent, hands-on Salesforce implementation experience.
• Demonstrated experience architecting Salesforce solutions across multiple clouds.
• Experience supporting technical solutioning, capture efforts, and proposal development.
• Ability to obtain a Position of Public Trust.

• Experience with Salesforce Public Sector Solutions (PSS).
• Experience supporting large-scale federal implementations.
• Experience integrating Salesforce with enterprise and cloud systems.
• Experience implementing AI-enabled CRM capabilities.
• Active Top Secret clearance.

• Salesforce Certified Administrator
• Salesforce Platform Developer I / II
• Salesforce Application Architect or System Architect
• Salesforce Public Sector Solutions credential (if applicable)

• Platform-focused (Salesforce)
• Growth-driven with direct impact on technical wins
• Hands-on and delivery accountable
• AI-enabled and automation-focused
• Mission and user experience-oriented

$150,000-$225,000

Aleut will accept applications for this position until May 25, 2026, at 11:59 p.m. EST.

• Health insurance
• Dental/Vision…