ServiceNow Software Engineer
Job in
Almont, Gunnison County, Colorado, 81210, USA
Listed on 2026-07-14
Listing for:
Eliassen Group
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Description:
Hybrid in Cincinnati, OH or Remote
Our client seeks a leader to run and improve an enterprise Unauthorized Change Detection program. The role will consolidate detection signals from Service Now, Tripwire, and mainframe sources into a single Service Now workflow, automate reconciliation to approved changes, and drive investigation and remediation. The position will partner across Change Enablement, Security, Infrastructure, Applications, and Mainframe teams, align with ITIL 4 practices and financial-sector expectations, and prepare evidence for audit and regulatory exams.
The ideal candidate blends product ownership, process design, and hands-on Service Now and detection-tool experience.
This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $70.00 to $80.00/hr. w2
JN
-44
Responsibilities:
- Run and manage the Unauthorized Change Detection program, including strategy, governance, metrics, and continuous improvement.
- Consolidate detection sources into a unified Service Now workflow and dashboard, ingesting external events into the Service Now Event table.
- Design and maintain automated reconciliation that matches detected events to approved changes and drive remediation for unmatched items.
- Partner with Change Enablement, Security, Infrastructure, Application, and Mainframe teams to resolve unauthorized changes and prevent recurrence.
- Oversee Service Now integrations, data mapping, workflow design, dashboards, and operational reporting.
- Ensure alignment with ITIL 4 best practices and OCC/FFIEC expectations.
- Prepare evidence for internal audit and regulatory exams and maintain clear documentation and control design.
- Lead a small cross-functional team and influence key stakeholders.
- 7+ years in ITSM, Change Enablement, Platform/SRE Operations, or Security Operations in a regulated financial environment.
- Strong hands-on experience with Service Now Change, Event/ITOM, CMDB/CSDM, and workflow automation using Flow Designer and Integration Hub.
- Experience with Tripwire, mainframe reporting (DB2/SAVER), or similar detection and FIM tools.
- Proven ability to build or oversee automated reconciliation between detection sources and approved changes.
- Solid understanding of ITIL 4 for Change Enablement and Monitoring & Event Management.
- Strong governance, analytical, and problem-solving skills including root cause and corrective action.
- Excellent communication skills for executive reporting and audit or regulator interaction.
- Service Now platform exposure of 5+ years, Business Analyst background, JavaScript familiarity, and enterprise application experience. Service Now development experience is a plus.
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position.
All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting…
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