Business Analyst Technical Staff

Business Analyst

Working under general supervision, this position is responsible for sustaining business processes and processes impacted by data and systems. The business analyst serves as the central point for interface changes for systems and data. This position is also responsible for developing and executing process improvements, reporting and quality monitoring of processes and vendor relationships.

Responsibilities:

• Participates in Business Process Management (BPM) including modeling processes using various notations (i.e., BPMN), creating components, implementing processes, and assessing the results.
• Regularly interprets and monitors departmental contractual compliance of government requirements (e.g., CMS, HIPAA, ACA) including determining the business impact and managing the collection and submission of required performance metrics and data reporting requirements. Actively participates on national and local standards committees. Provides guidance to less experienced analysts.
• Maintains an understanding of current project management application development methodologies, tools, and techniques (SDLC) for small to medium sized projects. Participates as a subject matter expert in project team and vendor activities for assigned projects; applications including business and technical research, planning, analysis, risk assessment, quality assurance, documentation, communication and deployment. Provides project management for small to medium sized projects, initiatives and applications.
• Provides support as projects and applications move through the process and post implementation. This includes interface trouble shooting, vendor relations, issue tracking, communication to customers and opening incident tickets with developers for problem resolution.
• Participates in accuracy of department processes and policies by facilitating the development and execution of user acceptance scenarios and scripts for testing of system changes and enhancements.
• Gathers/Develops and documents business requirements and functional mapping documents to support system enhancements.
• Evaluates and provides assistance and guidance to process owners and internal stakeholders in the planning and execution of process improvement activities including identifying suitable strategies, methodologies, and interventions necessary to achieve desired outcomes.
• As a standalone or in collaboration with others, develops, publishes, and maintains intermediate queries and reports for daily, weekly, monthly, and quarterly use by utilizing data models and extracting data from multiple sources.
• Provides business intelligence solutions by turning data into useful and meaningful information so stakeholders can make timely and informed decisions.
• Collects, manipulates, and analyzes data from system to system, assessing trends to be used for performance improvement initiatives and to solve business or system related problems (troubleshooting).

Minimum Qualifications:

• Bachelor's degree and one year of experience in health care, health insurance, business analysis, or information systems. Degree must be obtained through an accredited institution. Education is verified
• - or -
• Five years of experience in health care, health insurance, business analysis, or information systems.
• - and -
• Demonstrated intermediate skills with spreadsheets, word processing, and database applications.
• - and -
• Demonstrated ability to design and run intermediate queries and reports.

Preferred Qualifications:

• Certified Business Analysis Professional (CBAP) certification
• - or –
• Project Management Professional (PMP) Certification
• -and-
• Experience working in a health care related industry.
• - and -
• Understanding of most types of information used in a health care environment and how data is produced, consumed, and transformed.
• - and –
• Proficient at solving complex problems
• - and –
• Skilled at bringing order to ideas as well as communicating business concepts to technical and non-technical personnel.
• - and -
• Knowledge of health care related products and services
• - and –
• Knowledge of market dynamics, legal contracts, and health insurance regulations.

Skills:

• Analytical Thinking
• Business Accumen
• Technological…