IT Support

IT Systems Analyst
- Temp

City of Black Hawk, CO | Temporary Assignment | Immediate Opening

Pay: $51.00 - $71.00 per hour DOE
Schedule: Monday-Friday | Full-Time | Day Shift
Location: Black Hawk, CO
Duration: Approximately 3 Months
Start Date: ASAP

The City of Black Hawk is seeking an experienced IT Systems Analyst for a temporary assignment expected to last approximately three months. This role combines systems analysis, software application support, network administration, project management, and end-user technical support. The selected candidate will also serve as a backup resource for the Information Technology Manager and play a key role in supporting the City's technology infrastructure.

• Analyze, design, develop, and support software applications and business systems.

• Evaluate user needs and recommend technology solutions to improve efficiency and effectiveness.

• Research, test, and evaluate software, hardware, and technology products.

• Troubleshoot and resolve software, application, hardware, and system-related issues.

• Provide technical support to end users via phone, email, remote access, and onsite assistance.

• Develop and deliver employee training for new and existing software applications and technology deployments.

• Manage technology projects, including documentation, task assignments, and progress reporting.

• Assist with database design, development, maintenance, backup, recovery, and monitoring.

• Support network infrastructure, including switches, routers, connectivity, and network monitoring.

• Maintain and support cybersecurity tools, including firewalls, antivirus software, spam filtering, content filtering, and intrusion prevention systems.

• Install, configure, maintain, and troubleshoot computer hardware and software.

• Support and administer VoIP, digital, and analog telephone systems.

• Provide Help Desk support and technical assistance to City employees.

• Assist with budgeting, technology planning, equipment replacement strategies, purchasing, and vendor evaluations.

• Maintain user accounts, permissions, and system security.

• Serve as a representative in meetings with staff, vendors, contractors, and outside agencies.

• Assist the Information Technology Manager with daily technology operations as needed.

• Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field preferred.

• Experience with systems analysis, software support, application development, and technical troubleshooting.

• Knowledge of Windows operating systems, networking technologies, and server environments.

• Experience with database administration, backup, and recovery processes.

• Understanding of network infrastructure, switches, routers, and firewall management.

• Experience supporting VoIP telephone systems preferred.

• Strong analytical, troubleshooting, and problem-solving abilities.

• Excellent communication and customer service skills.

• Ability to manage multiple projects and priorities effectively.

Pay Details: $51.00 to $71.00 per hour

• Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
• Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
• In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.