Endpoint Engineer

We are seeking an
** Endpoint Engineer
** in our
** Broomfield, CO,
** Location. Quantinuum believes that employees work better, more efficiently and more collaboratively in close proximity to other employees, where ideas can be exchanged readily, and decisions can be made more quickly for the benefit of the Company and our customers. All employees should work at their assigned location; however, this role may offer the opportunity to work remotely up to 2 days per week, with approval.

The
** Endpoint Engineer
** will function as a seasoned and proven endpoint engineer on the support services team to ensure our endpoint infrastructure is consistently up-to-date, stable, and aligned with IT best-practices and our information security program. This role will report to the IT Engineering Manager and work in partnership with our global IT organization, including engineering, enterprise apps, and the support team. In this role, you will oversee our endpoint infrastructure and systems and ensure standards are upheld and implemented consistently and uniformly across the global enterprise.

Your primary responsibilities will include endpoint configuration and management, patch management, desktop image creation, management and deployment, and application packaging and deployment, among others. While many of our endpoints are or will be supported through Microsoft-centric technologies (e.g., Entra, Active Directory, Intune, and Defender for Endpoint (DfE)) our environment is heterogeneous and includes Mac and Linux endpoints as well. Your hands-on expertise will be critical in helping to execute an enterprise-wide IT strategy and roadmap that is aligned and positioned to innovate and deliver compelling business value on a global scale.

You will work to ensure stakeholders have access to our systems and services whenever and wherever they need them. You will be supported by a global IT organization, providing innovative solutions and services to scientific teams to increase collaboration, productivity, and development of quantum software, applications, and hardware which will have a future impact on our everyday lives. Previous experience in a relatable role working as part of a high-performing team is preferred.

A natural desire to collaborate, problem solve, and exceed end-user expectations is ideal for this position.

• Install, configure, and maintain desktop hardware and software, including operating systems, applications, and drivers.
• Deploy and manage Mobile Device Management (MDM) solutions to secure and control mobile devices, including smartphones and tablets.
• Perform routine maintenance tasks, such as software updates, patches, and system optimizations, for both desktops and mobile devices.
• Troubleshoot desktop hardware and software issues, as well as mobile device-related problems, providing timely resolution to minimize downtime.
• Respond to user support requests and provide technical assistance to resolve desktop and mobile device issues.
• Collaborate with other IT teams to ensure seamless integration of desktop and mobile systems with network infrastructure and enterprise applications.
• Create and maintain documentation related to desktop configurations, mobile device policies, and troubleshooting steps.
• Assist in the planning and implementation of desktop and mobile device infrastructure projects, such as hardware refresh cycles and software upgrades.
• Stay current with emerging technologies and industry trends related to desktop computing and mobile device management.
• Proactively engage with leadership, stakeholders, and end users to foster a culture built on collaboration, teamwork, and continuous improvement.
• Ability to respond to and resolve after-hours events or crises.
• May have the opportunity to travel to other sites within the scope of duties.

• High School Diploma/ GED mini um
• Minimum 5+ years' experience in heterogenous desktop and endpoint administration, with a focus on enterprise-level and geographically distributed environments.
• Minimum 5+ years' experience and expertise in desktop imaging, deployment, and patch management including reconfiguring, pruning…