Evergreen - Senior AV/VTC Technician
Listed on 2026-08-31
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IT/Tech
Technical Support, IT Support, Network Administrator, Systems Engineer
Location: Littleton
Network Technician
Join Our Network Services Talent Community! JW Affinity IT is continuously building connections with Network Professionals who are interested in future roles supporting secure enterprise network environments. If you have hands-on experience with physical network infrastructure, troubleshooting, incident response, and customer-facing technical support, we look forward to connecting with you!
About This Pipeline:
Applying to this evergreen posting places you into our talent community for consideration as new Network Technician openings arise that align with your background.
Five or more years of experience working as a Senior AV VTC Technician. Primary Skills include:
- Tasks are more technical with advanced troubleshooting skills required.
- Candidates are expected to have experience with all items listed above plus a higher level of technical expertise in order to work video conference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge.
- Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems.
- Trouble-shoot complex audio, video, switching and control systems problems as required.
- Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies.
- Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products.
- Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems.
- Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks.
- Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes.
- Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions.
- Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems.
Required Experience:
At a minimum, 5 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 5 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards.
Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Candidates are expected to have experience with all items listed above plus a higher level of customer service and social acumen in order to interface and communicate with executive level customers in a corporate environment. Additionally, the candidates should have some working knowledge of end user computing equipment such as Windows and Apple Mac laptops as well as Apple iOS mobile devices.
Benefits:
Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions
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