Intern-Information Governance Analyst

Information Governance Intern

The Information Governance department:

Architects, builds, tests, deploys and supports and manages the entire Microsoft 365 SharePoint Farm.

Provides support to end users for Architected SharePoint, Teams and One Drive Issues, along with support for physical and electronic company records.

Identifies, research and resolves technical problems related to SharePoint, Teams and One Drive.

Indexes and categorize physical information and coordinate the retrieval of physical boxes and returns of physical boxes.

Coordinates Shredding and Scanning activities within the company.

Documents, reconciles, tracks and monitors information that is sent offsite verses our internal databases.

Creates, supports and manages Microsoft Forms and Power Platform Automations and Applications.

Data Governance for both structured and unstructured data within our systems.

Audits system usage, storage, and site collections for activity and document storage issues.

Responsibilities:

As an Information Governance intern, you will gain hands-on experience working alongside a dynamic and collaborative team that is responsible for managing and supporting the company's information systems, physical and electronic records, and Microsoft 35 environment. This is a great opportunity to develop real-world skills in data governance, records management, and technology support in a fast-paced professional setting.

You can expect:

• Collaborating with team members to accomplish daily departmental tasks and contribute to ongoing project work
• Assisting with the support of end users experiencing issues related to SharePoint, Microsoft Teams, and One Drive
• Learning and applying published documentation and established processes to resolve technical issues and respond to support requests
• Assisting with the indexing and categorizing of physical records and coordinating the retrieval and return of offsite physical boxes
• Supporting the coordination of shredding and scanning activities across the company
• Assisting with documenting, reconciling, tracking, and monitoring information sent offsite against our internal databases to ensure accuracy
• Supporting the creation and maintenance of Microsoft Forms and Power Platform automations and applications
• Assisting with auditing system usage, storage, and SharePoint site collections for activity and document storage issues
• Contributing to data governance efforts for both structured and unstructured data within company systems
• Gaining exposure to the full Microsoft 365 ecosystem including SharePoint, Teams, and One Drive
• Taking on responsibilities similar to those of regular staff members, giving you true and meaningful professional experience

Qualifications:

Student actively enrolled in a degreed program listed below with an expected graduation date of December 2026 – May 2028.

• Information Technology
• Computer Science
• Information Systems
• Business Administration
• Library Science or Records Management
• Data Analytics
• Computer Information Systems
• Communications or Digital Media

Basic understanding or coursework related to Microsoft 365 applications including SharePoint, Teams, and One Drive

Familiarity with data management, records management, or information systems concepts

Exposure to our coursework in database management or data governance

Basic understanding of Power Platform tools such as Power Automate or Power Apps is a plus

Strong written and verbal communication skills

Ability to learn quickly and apply documented processes and procedures

Strong attention to detail and commitment to accuracy

Ability to manage multiple tasks and prioritize effectively

Proficiency in Microsoft Office Suite including Word, Excel, and Outlook

Collaborate with a wide variety of people with tact, courtesy, and professionalism

Maintain a high regard for personal safety, for the safety of company assets and employees, and the public

Previous internship or work experience in an IT, records management, or data governance environment

Hands-on experience with Microsoft SharePoint or Teams

Familiarity with Power Platform including Power Automate, Power Apps, or Power BI

Experience with or exposure to physical records management or document scanning and indexing

Strong problem-solving skills and a natural curiosity for technology

Self-motivated with the ability to work independently as well as collaboratively within a team

Strong organizational skills and the ability to manage competing priorities

A proactive attitude and willingness to take initiative

Excellent interpersonal skills and a positive, professional demeanor

Prior experience working in a corporate or professional office environment

What else do you need to know:

Our internships are temporary full-time positions, in-person/hybrid at our Lakewood office. We will host our Summer 2027 interns from May-August for 10 weeks.

Compensation And Other Benefits:

• Pay Range $24.81 - $35.15 USD Hourly
• The final pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications,…