Corporate Director of Risk Management

At Monarch Casino Resort Spa
, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Corporate Director of Risk & Insurance Management
Shift: Days

Salary: $140,000 +

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games.

Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries Open Table’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Corporate Director of Risk & Insurance Management

Position Summary

The Corporate Director of Risk & Insurance Management leads risk management, insurance, claims, workplace safety, and loss-prevention programs for MCRI’s casino resort properties and affiliated operations in Colorado and Nevada.

This position manages the organization’s insurance portfolio and provides hands‑on oversight of workers’ compensation, general liability, property, automobile and other claims. The Director serves as the primary liaison with third‑party administrators (TPAs), insurance brokers, carriers, defense counsel, and internal leadership to reduce risk, control claim costs, protect organizational assets, and support business continuity.

Key Responsibilities

Risk and Insurance Management

• Develop and maintain an enterprise risk management and loss‑prevention program.
• Identify and evaluate operational, financial, regulatory, safety, security, cyber, and reputational risks.
• Manage the organization’s insurance portfolio, including property, casualty, workers’ compensation, general liability, automobile, cyber, and executive liability coverages.
• Lead insurance renewals, exposure‑data collection, underwriting submissions, coverage analysis, and negotiations with brokers and carriers.
• Evaluate policy limits, deductibles, self‑insured retentions, coverage gaps, and risk‑financing opportunities.
• Review contractual insurance, indemnification, certificate‑of‑insurance, and risk‑transfer requirements.
• Prepare risk reports, loss analyses, and recommendations for executive leadership.

Claims and TPA Oversight

• Manage relationships with TPAs, carriers, adjusters, defense counsel, medical providers, and other claim partners.
• Establish claim‑handling expectations, service standards, reporting requirements, escalation procedures, and settlement authority.
• Provide day‑to‑day oversight of workers’ compensation, guest injury, property, automobile and other casualty claims from initial reporting through closure.
• Review claim investigations, compensability and liability decisions, reserves, treatment plans, litigation strategies, settlements, and closure plans.
• Conduct regular claim reviews and closely monitor high‑exposure, litigated, lost‑time, and long‑duration claims.
• Evaluate TPA performance using measures such as responsiveness, reserve accuracy, claim duration, litigation results, return‑to‑work outcomes, and closure rates.
• Coordinate significant…