Carrier Supervisor ​/ Carrier Manager

Carrier Supervisor / Manager At McLane Global

McLane Global relies on the efficiency of its fulfillment centers and transportation services. We consider all our warehouses and related services to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture.

The Carrier Supervisor / Manager at McLane Global is responsible for sourcing, negotiating, and managing relationships with transportation carriers (truckload, LTL, intermodal, temperature control, etc.) ensuring competitive pricing, reliable capacity, and high service performance.

Key Responsibilities

Performance Management

Set goals and monitor KPIs for carrier network growth, lane coverage, margin, and on-time performance

Conduct quarterly business reviews (QBRs) with each carrier to evaluate performance and service trends

Resolve escalated carrier or service issues

Carrier Sourcing & Contracting

Source, qualify, and onboard new asset-based carriers to reduce reliance on the brokered network

Execute broker/carrier agreements and manage onboarding documentation (insurance, authority, W-9, safety packet)

Negotiate and establish base rates, fuel surcharges, and accessorial schedules by lane

Build long-term, direct carrier partnerships to improve service and cost control

Operational Oversight

Ensure onboarded carriers are load-ready across required systems (TMS, rate tables, compliance tracking)

Monitor ongoing carrier compliance (insurance, safety ratings, authority, CSA scores)

Collaborate with sales and operations to align lane rates with customer commitments

Track freight market trends and adjust rate strategy to protect margin