Operations Admin Support

About COPE

COPE has been Australia’s first choice for Sensitive Freight for the past 36 years. As a privately owned national organisation, we support some of the world’s most innovative and technology-driven companies. Our work involves the safe handling, transport, and installation of high-value and specialised equipment across healthcare, IT, print, and other sensitive sectors.

Based at our Canberra depot, the Operations Admin Support role is responsible for coordinating daily operational administration to ensure freight movements, customer commitments, reporting and compliance activities are delivered efficiently.

• Coordinating freight bookings, movements and delivery activities across the depot
• Monitoring freight status and following up on outstanding deliveries and operational tasks
• Managing Authority to Leave (ATL) instructions and communications with drivers
• Maintaining operational records, reporting and data integrity across business systems
• Managing the ACT operational inbox and responding to customer and stakeholder enquiries
• Preparing customer quotes and supporting key account and government requirements
• Raising purchase orders, processing invoices, and maintaining POD and audit documentation
• Supporting WHS administration, operational reporting, leadership coordination and continuous improvement initiatives

• Experience in transport, logistics or operational administration
• Strong organisational skills and exceptional attention to detail
• Intermediate to advanced computer literacy and data entry capability
• Excellent communication and stakeholder management skills
• The ability to manage competing priorities in a fast-paced environment
• A proactive approach with strong problem-solving abilities
• Experience working with operational systems and reporting tools

• Experience with in freight, transport or sensitive logistics environments
• Knowledge of Chain of Responsibility (CoR) requirements
• Understanding of WHS reporting and compliance processes
• Experience supporting government or key account customers

• Employee benefits including EAP access and wellbeing support
• Discounts on accommodation, health insurance and 200+ retail brands
• Training and development opportunities across our national business
• A supportive team environment with career growth opportunities

For further information, please contact Hari Turaga, Talent Acquisition Specialist, at

Candidates will be required to undergo pre-employment criminal and medical checks as part of the recruitment process.