Sr. Manager, Compliance, Governance & Assurance

Senior Manager, Compliance, Governance & Assurance

The Information Security team is seeking an experienced Senior Manager, Compliance, Governance & Assurance reporting to the Senior Director, Governance, Risk & Compliance (GRC). In this role you will be responsible for maintaining and expanding the company's certification portfolio, ensuring compliance with regulatory, contractual, and customer requirements, establishing a mature policy governance framework, and building an internal assurance function that provides proactive oversight of control design, effectiveness and compliance obligations.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building strong partnerships across the organization, getting results the right way, and fostering a culture of accountability and continuous improvement.

In this role, you will:

Compliance & Governance Leadership

• Lead and mature the enterprise compliance program, ensuring ongoing alignment with regulatory, contractual, customer, and industry requirements.
• Own the organization's compliance and certification portfolio, including SOC 2, ISO 27001, HIPAA, HITRUST, and other applicable frameworks, driving audit readiness and successful certification outcomes.
• Develop and maintain compliance and governance roadmap aligned with organizational priorities, risk management objectives, and business growth.
• Establish and oversee governance processes, metrics, and reporting that provide leadership visibility into compliance posture, risks, and program effectiveness.
• Monitor evolving regulatory and industry requirements and translate them into actionable governance, policy, and control improvements.

Policy Governance & Assurance

• Establish and mature the enterprise policy governance lifecycle, including policy development, review, approval, communication, exception management, and periodic maintenance.
• Build and operationalize a risk-based internal assurance function to evaluate compliance with policies, standards, regulatory obligations, and control requirements.
• Define and execute assurance methodologies, testing programs, and monitoring activities to assess control effectiveness and identify opportunities for continuous improvement.
• Develop a small, stable set of compliance and assurance health indicators that can be reported regularly to leadership.
• Define reusable compliance and governance capabilities, including policy management processes, assurance testing frameworks, control assessment methodologies, and audit readiness programs.

Audit, Certification & Stakeholder Management

• Partner with Internal Audit, Security, Privacy, Legal, Risk Management, and business leaders to coordinate audits, assessments, certifications, and customer due diligence activities.
• Lead remediation governance, ensuring findings, recommendations, and observations are appropriately prioritized, tracked, and resolved in a timely manner.
• Serve as a trusted advisor to leadership on compliance, governance, and assurance matters.
• Build strong relationships with external auditors, assessors, regulators, customers, and other key stakeholders.
• Leverage automation and Artificial Intelligence capabilities to improve compliance monitoring, evidence management, assurance activities, and operational efficiency.

People & Culture

• Manage a team with focus on policy and strategy implementation.
• Foster a culture of continuous learning, psychological safety, and security advocacy across the broader organization.

Your Knowledge and Experience

Required Qualifications

• A minimum of 8 years of progressive experience in compliance, governance, risk management, audit, assurance, or related disciplines.
• Bachelor's degree or higher in Business, Information Systems, Cybersecurity, Risk Management, Accounting, Finance, Public Policy, or a related field.
• A minimum of 4 years of people leadership experience with direct responsibility for supervising, coaching, and developing team members.
• Proven experience managing compliance programs and certification frameworks including SOC 2, ISO 27001, HIPAA, HITRUST, and similar industry standards.
• Demonstrated experience leading audits, assessments, remediation programs, and control maturity initiatives.
• Experience building or significantly maturing compliance, governance, assurance, or policy management programs.
• Strong understanding of governance, risk, compliance, internal control, and audit frameworks.
• Exceptional communication and stakeholder management skills, including experience influencing senior leadership and partnering effectively across Security, Privacy, Legal, Risk Management, Internal Audit, and business functions.
• Demonstrated ability to influence cross-functional teams and drive organizational change in complex environments.

Preferred Qualifications

• Master's degree in Business…