Area Manager, VDCI

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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to protect people, enhance lives, and preserve the planet.

Overview

Area Managers are responsible for management and oversight of the area and are key for implementing change while delivering both top and bottom line results. As part of this responsibility, the Area Managers are counted upon to provide stability and leadership in a dynamic environment, supporting both customers and our colleagues. They must be both motivational in actions and commitments, while demonstrating responsibility for understanding organizational policies and expectations.

Ownership of results and a strategic approach to large or complex issues are foundation points for the most successful individuals in this role.

Duties & Responsibilities

• Support and develop our people. Manage a team of Contract Managers and field Specialists to grow and develop them while they achieve productivity and profitability goals of the area by delivering exemplary customer experiences.
• Drive the implementation of new company programs and initiatives by motivating and supporting the management team within the area to develop and execute action plans that meet operational and organizational objectives. Design and introduce solutions to address area-specific challenges and results.
• Deliver budgeted revenue, profit, and growth goals. Review environments and key business indicators within the area to identify current problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals. Lead the culture of the business by getting results in the right way.
• Plan, identify, communicate and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the area.
• Manage Area’s P&L which includes P-card expenses and all area-level line items and spend.
• Work with Contract Managers, Operations Managers and HR Business Partner on any performance improvement plans or disciplinary actions.
• Track, foster, and motivate career development of individuals for respective teams. Identify and grow high potential colleagues to tackle new opportunities and positions in the organization.
• Strengthen area operations team by selecting top candidates for Contract Manager (OM) positions and working with OMs to interview and select top candidates for specialist roles. Pro-actively plan staffing levels for upcoming demand and work with Recruiting to build a bench for upcoming quarters/new clients.
• Play a supporting and auditing role with operations, sales and office leadership positions.
• Provide Account Management support within territory to local or regional clients as needed/requested.

Candidate Requirements

Education

• Bachelor’s Degree or equivalent combination of experience, education and training to meet job requirements
• 5+ years of experience as District Manager or equivalent level position

Experience

• Experience analysing financial reports, in a complex, fast-paced environment
• Background managing in pest control industry a plus
• Available to travel as well as participate in a rotating on-call schedule for off‑hours and weekends
• Ability to obtain and maintain licenses/certificates as required by federal, state and local regulations
• Must posses a valid drivers license from state of residence

Skills & Competencies

• Strong attention to detail with background in management, sales, training, relationship development and/or excellent customer experience
• Business operations experience.
• Business acumen.
• Skill in managing and leading assigned projects – understanding of project management methodology including the ability to…