Lift Operations Supervisor

Location: Nederland

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.
 Eldora strives to deliver Colorado’s Front Range the most memorable outdoor adventures to locals and out-of-town visitors. Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center.
 This role comes with amazing perks & benefits because we want our employees to Work Where You Play!
 Free employee season pass and discounted dependent(s) season pass
 Free and discounted friends & family day passes
 Free RTD Eco Pass
 Discounts across the resort (food & beverage, retail, rentals, lessons & more)
 401k with up to 5% company match & immediate vesting
 Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts
 50% day passes at IKON pass resorts (out of state & out of country)

Position Summary:

The Lift Operations Supervisor at Eldora serves as a key member of the Lift Operations management team, working alongside the Lift Operations Manager and Assistant Manager to support the safe, efficient, and consistent operation of Eldora's lift system. This position provides leadership and oversight for daily operations, employee performance, training programs, and administrative processes across a department of approximately 100 seasonal employees.

The Supervisor helps ensure compliance with company policies, safety standards, regulatory requirements, and departmental procedures through active involvement in training, documentation review, incident reporting, employee accountability, and operational follow-through. This role also assists with hiring, onboarding, payroll administration, performance evaluations, and disciplinary processes while providing guidance and support to front-line leadership staff. The Lift Operations Supervisor plays a critical role in strengthening leadership presence on the mountain, promoting operational consistency, and supporting the ongoing development and retention of Lift Operations employees.
 Essential Functions/Major Responsibilities:
 Support day-to-day Lift Operations activities as a member of the department management team.
 Provide leadership, guidance, and operational support to Foremen and Lift Operators to ensure safe, efficient, and consistent operations.
 Maintain a visible management presence across operating areas to monitor performance, address issues, and support frontline leadership.
 Assist with staffing plans, shift assignments, and operational coverage to meet daily business needs.
 Coordinate and oversee Lift Operator training programs, including onboarding, annual certifications, on-hill training, and ongoing skills development.
 Ensure required training records, Job Hazard Analyses (JHAs), compliance documentation, and employee certifications are accurately maintained.
 Assist with employee recruitment, interviewing, hiring, onboarding, and retention initiatives.
 Participate in employee performance management, including coaching, development, performance evaluations, corrective action, and disciplinary processes.
 Review, complete, and maintain department documentation, including lift incident reports, employee injury reports, counseling records, and other operational records.
 Assist with payroll administration, timekeeping review, and associated administrative follow-through.
 Support compliance with company policies, ANSI B77 standards, OSHA requirements, and all applicable federal, state, and local regulations.
 Investigate operational incidents, safety concerns, and guest or employee complaints, and assist in implementing corrective actions as needed.
 Promote and reinforce a culture of safety by conducting field observations, safety meetings, and ongoing employee education.
 Coordinate with other departments to support mountain operations, special events, race…