Rental​/Retail Manager - Winter 26.27 Seasonal - Full Time

Location: Phippsburg

Job Description Seasonal
Steamboat
- Ski Town, U.S.A. is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities.

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
• Discounted skiing and riding for friends and family of eligible employees
• Vacation and Sick Time policies for eligible employees to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees
• Free regional bus pass

for more information on our employee benefits!

For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at .

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

This Rental Manager position will oversee the specific retail/rental locations as assigned. Must have two (2) years of experience in a ski shop or related shop and guest service experience with one (1) year of supervisory and rental/retail experience with RTP, required.

An attached pdf or word document of your resume is required . Cover letter recommended.

ESSENTIAL DUTIES

• Responsible for supervision of rental and retail staff
• Must have strong leadership skills to manage a dynamic team
• Readily available "on the floor" to answer questions, motivate, and provide support necessary for staff.
• Must have excellent rapport and relationship building experience while able to effectively discipline staff when needed
• Identify, organize and complete equipment or facility maintenance projects
• Staff management and administration including hiring, training, scheduling, team building, coaching, evaluations and disciplinary action
• Work under stressful situations while maintaining good customer relations
• Communicate directly with clients and vendors regarding any issues and concerns that arise
• Maintaining proper inventory levels for expected guest volume in conjunction with all other shops
• Administer budget and financial decisions concerning labor and expenses to meet operating budgets
• Other duties as assigned

REQUIRED QUALIFICATIONS

• 2-year experience in a ski shop or related retail or rental shop required.
• 2-year guest service experience required
• 1-year supervisory experience required
• 1-year retail or rental sales experience with RTP sales systems preferred
• Cash handling experience required
• Experience reading and managing to revenue and labor budgets recommended
• Must feel comfortable using information systems including sales programs and Microsoft Office
• Exceptional people and language skills
• Prompt, accurate and professional judgment in a fast-paced environment
• Mathematical skills - add, subtract, multiply and divide in all units of measure
• Must maintain a professional, clean and well-respected rental-retail operation
• Must understand, delivery and implement company Service Excellence Standards.
• Must pass all necessary binding certification tests
• Must…