Store Manager, Retail & Store Manager

Can you lead a $3M+ business
, grow great people, AND still get excited when the first truck of spring annuals rolls in?

Are you the kind of leader who can read a P&L, coach a manager, solve a customer problem, and notice a sad-looking display on the way by?

Ready to run the show - people, plants, performance, and all - without taking yourself too seriously?

Well, you're in luck! O'Toole's Garden Centers is bringing back the Store Manager role, and we're looking for a seasoned operator who knows how to lead a big team, own the numbers, build strong leaders, and create a store customers genuinely love visiting. This is not a clipboard-from-the-office kind of job. You'll be visible, hands-on, accountable, and right in the middle of the action - especially when spring decides to arrive all at once.

O'Toole's Garden Centers

Full-time, year-round leadership role

Starting between $80,000 - $90,000 annually, plus bonus opportunity. Yes, we're serious about finding a great leader.

Your mission is simple to say and big to deliver: own the store. You'll lead the people, the operation, and the business results - turning company strategy into clear priorities, strong routines, and a team that knows what great looks like.

• Own day-to-day store operations and ensure consistent execution of company policies, procedures, standards, and priorities.
• Understand store processes at all levels and problem solve issues when necessary
• Lead the store team of 20+ employees, including managers, leads, and/or seasonal staff, with clear expectations, accountability, and follow-through.
• Translate company goals into practical store-level plans, routines, processes, and performance standards.
• Manage staffing, scheduling, labor deployment, and daily work allocation to meet business needs and customer service expectations.
• Coach, counsel, and develop employees and Assistant Manager; address performance concerns promptly and appropriately.
• Resolve escalated employee and customer issues while protecting the customer experience and company standards.
• Maintain a safe, organized, compliant work environment and ensure health and safety practices are followed.
• Lead implementation of new processes, initiatives, and operational changes, ensuring strong communication and adoption by the team.

• Lead a team of 20+ employees, including managers, leads, and seasonal team members.
• Coach, develop, and hold Assistant Managers and employees accountable with clear expectations, candid feedback, and consistent follow-through.
• Build leadership depth by helping managers and supervisors grow - because a great Store Manager creates more great leaders.
• Manage staffing, scheduling, and daily work allocation so the right people are in the right places at the right times.
• Create a positive, collaborative, ego-free environment where people work hard, help each other, and know what winning looks like.

• Make sure customers receive friendly, knowledgeable, genuinely helpful service - even on the busiest Saturday in May.
• Resolve escalated customer issues with sound judgment, empathy, and a focus on doing the right thing for the customer and the business.
• Keep the store clean, safe, organized, well-merchandised, and full of compelling displays that make people want to take another lap.
• Execute promotions and seasonal priorities flawlessly, and keep the whole team aligned on what matters most right now.

• Implement new processes, standards, and company initiatives with clear communication and strong adoption from the team.
• Hold regular leadership and store meetings to communicate priorities, results, changes, and…