Golf Course General Manager

Overseesallgolfactivitiesandfacilitiestoensurean outstanding customer experience that supports the department’s strategic priorities.

Provides day-to-day leadership and delivers high-qualitygolfactivities,services,program sand events within budget parameters.

Directs long-range planning. Develops policies and proceduresregardingtournaments, operations, and customer service. Manages capital projects including developing plans and bid specifications, selecting contractors, and contract administration.

Reports to: Deputy Director, Parks, Recreation, Library, and Golf

Direct Reports: Golf Supervisor,Golf Superintendent, Golf Coordinator,seasonal and part-timestaff

The listed examples of work are not intended to be all-inclusive.

They may bemodifiedwith additions, deletions, orchangesas necessary.

• Manages,develops, coordinates,and evaluatesgolfcourseactivities,golf course grounds,services,program sand eventsat
  
  Broken Tee Golf Course.
• Responsible fordevelopingfee structures and budget. Monitors assigned budget areas.
• Ensures staff compliance with allCity-wide policies and procedures, includingfinancialbestpractices.
• Selects,hires,trains,schedules,motivatesandevaluatessupervisorstaff.
  
  Develops facility and program staffing plans to ensureconsistentpositive guest experiences.
• Oversees all facility repair and maintenance issues at the Broken Tee,including:coordinating custodial operations, landscaping, parking lots, repair and maintenance of facilities and building systems with appropriate city departments and outside vendors.
• Follows procurement policies and procedures and monitors expenditures within budget parameters.
• Responsible for facility security systems, including but not limited to secure access and egress, emergency systems, safety lighting, and security cameras.
  
  Ensures facility safety for guests and staff.
  
  Coordinates all property and liability incidents and insurance claims with Risk Management.
• Stays informed of community and market trends ingolf.
  
  Works collaboratively with marketing team to drive customer engagement and awarenesstoincrease facility and program participation.
  
  Develops,implements and evaluates marketing plans and strategies.
• Provides input as a member of the Parks, Recreation, Library, and Golf leadership team in facility planning, budgeting and capital projects.
  
  Acts as the division’s liaison to the city’s project management team.
• Coordinates purchase, installation, and maintenance of allgolf equipment.
  
  Oversees purchase, installation and maintenance of all furniture and fixtures for both public and staff use at each facility.
• Oversees facility signage, display areas, paint, fixtures,flooring and lighting to ensure consistency with departmental and city brand standards.
• Recommends and administers policies and procedures.
  
  Creates andmaintainssafety and security procedures for facilities and guests.
  
  Develops and oversees staff emergency response training and procedures.
• Cultivates, fosters, andmaintainseffective working relationships with elected officials,boards and commissions,volunteers,schools, and community organizations to helpidentifyand assess community needs.
  
  Responds promptly and positively to customer concerns,complaints and suggestions.
  
  Acts as staff liaison to committees and boards.

• Participates in city-wide or cross-departmental teams,special events,taskforces, or committees.
• Performs other duties as assigned and required.

• Bachelor’sDegree in Recreation Administration, Public Administration,Sports Management, Marketing,Golf Administration,or related field

An equivalent combination of education, training and relevant job experience may be substituted.

• Work Experience:
  
  3years’…