Senior Program Manager

Dynamic and highly talented in-house creative department is searching for an agency experienced, marketing professional. This position will be responsible for the relationship between communications, the in-house creative agency, and the marketing teams. In addition to building and maintaining cross-functional relationships this senior level professional will ensure that communication campaigns, projects, and creative initiatives are strategically aligned to business objectives. Day-to-day activities include shaping briefs, developing program strategy, aligning stakeholders, supporting campaign execution, and ensuring work is delivered on time, on budget, and meeting the company’s high-quality standards.

• Serve as the primary point of contact for assigned business units and marketing teams.
• Build, maintain, and strengthen effective working relationships between Communications and marketing.
• Ensure a high-quality partnership experience by aligning expectations, fostering communications and proactively addressing issues.
• Develop a deep understanding of business objectives, markets, audiences, and challenges.
• Foster deep partnership and collaboration with creative leadership to shape campaign strategy and guide work from brief intake through execution ensuring continuity, quality, and strategic focus.
• Partner with the Communications Director to ensure business needs, campaign priorities, and program decisions align with departmental strategy and to support informed leadership decision making – escalating risks, competing priorities and significant stakeholder issues as needed.
• Partner with creative leadership and marketing to build, review, and strengthen project briefs at intake to define goals, audiences, scope, and deliverables.
• Lead the development and execution of communication campaigns across creative functional areas and outside agencies, ensuring they have the direction, context, and inputs needed to deliver effectively.
• Problem-solve with creative leadership and project teams to address project needs, evolution, and challenges to keep campaign development moving.
• Provide strategic guidance and mentorship for project managers managing complex work and cross-functional coordination to support on-time, on-budget, high-quality execution.

• Bachelor’s degree in Communications, Marketing, Graphic Design, Visual Design, or related field.
• Minimum 10 years of experience managing campaigns in a corporate creative setting an agency required.
• Demonstrated effectiveness in managing multiple clients across an organization and agency partners.
• Marketing acumen and demonstrated experience in leading an integrated creative team in creative strategy, development and execution.
• Demonstrated success at developing valued relationships with senior level clients and building relationships across all client levels.
• Demonstrated success as strategic partner to clients.
• Demonstrated presentation, verbal, written and communication skills.