Bilingual Food Market Associate

Location: Summit County, CO (in person, Monday through Thursday schedule) – This is not a remote position

Hiring Pay Range: $23.75-$24.23/hr

Age Requirement for this Role: 25 years of age or older (for agency vehicle insurance eligibility)

The Food Market Associate is responsible for participating in day-to-day operations at FIRC’s Food Markets. This position requires: mastering food market software along with Microsoft Office software; lifting up to approximately 50 pounds; being 25 years of age or older, a driver’s license, and the ability to drive a FIRC van between locations in Summit County; weighing and handling food donations and inventory;

communicating with the public and volunteers; and abiding by and enforcing appropriate safety protocols.

• Over five weeks of paid time off (PTO) per year, and additional paid personal time off as well as paid holidays.
• Medical, dental, and vision insurance with employer contribution for employees and eligible dependents (some plans are covered 100% by employer, multiple buy-up options available)
• Flexible Spending Account (FSA) for health and dependent care expenses.
• Health Savings Account (HSA)
• Life Insurance and AD&D, covered by employer
• Employee Assistance Program (EAP)
• Short- and Long-Term Disability (STD, LTD)
• Voluntary Benefits (Accident Plan, Hospital Indemnity, Critical Illness, and Legal Plan)
• Monday through Thursday work week (with some exceptions, depending on the time of the year)
• Paid training and professional development opportunities
• Discounted ski passes and access to shared ski medallion
• Local recreation discounts and perks

• Flexible: able to switch priorities and tasks based on frequently changing community and agency needs
• A team player, detail oriented, and an effective communicator
• Have strong computer and technology skills, with the ability to quickly learn new software and tools
• Eager to work in a fast-paced and movement-oriented environment

• Have a positive attitude, provide excellent customer service, and engage as an agency-wide team member.
• Perform all Food Market operations that include, but are not limited to: unloading and receiving food deliveries; weighing and tracking donations; assisting with compost handling, recycling runs and trash pick-ups; inventorying items into the software system; drive the agency vehicle moving food between locations; preparing food boxes for shoppers; checking in shoppers electronically; providing resources and make referrals to clients; picking up food donations as needed;
  
  organizing and cleaning Food Market refrigerators and food storage spaces.
• Engage and welcome all volunteers, clients and community members warmly and kindly, treating everyone with respect and dignity
• Take initiative to educate, guide, and support volunteers, recognizing the vital role they play in the success of the Food Market team.
• Work in person at the FIRC Food Market during pre and post shifts and during Food Market open hours
• Enforce Food Market operational rules including cleanliness, safety, and organizational protocols
• Utilize technology and ensure timely and accurate data collection from Food Market shoppers
• Stay up to date with FIRC emails and communications including maintaining an updated Outlook calendar, Teams messages and Dialpad number
• Greet clients, customers, and volunteers, answer questions, establish rapport, and educate shoppers on available resources within and outside of FIRC (such as SNAP, WIC, and other community opportunities)
• Train and interact with volunteers including educating them on FIRC’s other programs and projects

• Communicate Food Market needs and improvement ideas to leadership staff
• During down time, find projects and jobs to complete, delegate to volunteers and ask what needs to be done
• Participate in weekly team meetings and routine one on one check in with Food Systems supervisory staff
• Participate and attend both in person and online agency-wide, all-staff meetings and trainings
• Availability and willingness to work late, nights and occasionally on weekends as deemed necessary by leadership
• En…