Promotora Coordinator

Promotora Coordinator

Reports to
:
Family & Community Support Manager

Schedule
:
This is a 40-hour-a-week, non-exempt position, Monday through Friday. This position requires availability during programming hours from 9:00 am – 5:00 pm, with some evening and weekend availability required. Times are subject to change based on programming needs.

Salary Range: $24 -$31 per hour, based on qualifications and previous related work experience

Benefits: Valley Settlement’s benefits include the following:

• Employer-paid health plan that includes medical, vision, dental, and life
• Simple IRA employer contribution
• Generous paid time off (PTO) plan
• Up to 21 paid holidays annually
• Professional development assistance

Job Description: The Promotora Coordinator is responsible for planning, coordinating, strengthening, and overseeing operations, ensuring that Promotoras have the tools, knowledge, and support necessary to provide high-quality services to families.

This role promotes continuous program improvement by strengthening Promotoras’ capacity, maintaining up-to-date community resources, developing strategic partnerships, and monitoring program outcomes and impact. This role is under the Family Support Team and will support the team’s capacity and other goals throughout the program year.

Duties and Responsibilities include, but are not limited to:

Program cycle of Family Support Team (activities are ongoing throughout the year):

Planning Phase:

• Works collaboratively with Valley Settlement (VS) staff to receive family / individual referrals
• Works collaboratively with community agencies to connect with family / individual referrals
• Leads in training new and current staff in the referral process
• Engages with all VS programs to present to programming participants on the role of the FST team
• Engages in designing program calendar for FST and Promotoras, including training dates, evening and weekend events or workshops, and any other activities as instructed by their supervisor
• Ensures spaces in the community are well maintained when used to meet with families/individuals and are confidential for participants to share their story. If children are present, the space is safely secured through physical security measures and through childproofing.
• Responsible for participant recruitment for all programs, through various methods such as door knocking and attending events
• Organizes and maintains the inventory of program materials

Enrollment / Implementation Phase:

• Conducts the first call/home visit with families/individuals referred to VS and seeks to understand the different challenges and priorities they want to act on and develop an action plan with the family; analyzes the intakes to then present to the team and coordinate the assignment of families with a Promotora
• Coordinates and facilitates connections between families/individuals and community, state, or national resources according to family’s action plans, providing ongoing follow-up to ensure successful access to services
• Maintains effective recording system for all referrals, including referral status and referral outcomes; enters referral data into the data tracking system for all Promotora referrals
• Develops and maintains partner relationships with multiple resources to support the connection made for families/individuals
• Attends partnership meetings at the local, state, and national level, engaging in resource navigation work
• Communicates effectively with staff, outside agencies, families/individuals about referral processes and provides updates on the work that is being done
• Establishes and maintains respectful and trusting relationships with families/individuals, and partners with a focus on an asset-based approach
• Completes weekly reports for the supervisor, detailing…