Veterinary Receptionist

Willits Veterinary Hospital - Basalt is a place where you can truly connect with your calling, providing exceptional small animal medical care to a deeply committed community. We are proud to hold AAHA accreditation, a designation reflecting our steadfast commitment to the highest standards of veterinary excellence and patient care. This dedication is recognized by our clients, who consistently award us an outstanding Google rating of 4.8 stars, showcasing the trust we have built within Basalt, CO.

When you join our practice, you become part of a collaborative environment where supporting your professional growth is our highest priority.

As a valued teammate at Willits Veterinary Hospital, you will benefit from being part of a supportive network that is dedicated to your long-term success. We focus on fostering a culture of continuous learning, providing the stability and resources you need to do your best work every day. We ensure all teammates have access to programs designed to help you achieve your specific career goals, whether that involves pursuing leadership opportunities or advancing your credentialed technician skills.

We believe that when you grow, the entire hospital succeeds.

Our commitment to AAHA standards means you are practicing high-quality small animal medicine, supported by advanced protocols and a dedication to superior patient outcomes. You will find that our practice emphasizes diagnostic rigor and thorough medical planning in every case. Furthermore, our practice network ensures that veterinarians and technical teammates have ready access to internal specialty consultations, guaranteeing that you always have the expertise available to provide the most comprehensive care possible for complex medical cases.

Located in the heart of the beautiful Roaring Fork Valley, Basalt, CO, offers you an incredible quality of life outside of the hospital. Known for its picturesque mountain views, excellent dining, and vibrant local arts scene, Basalt provides a perfect blend of small‑town charm and accessibility to world‑class outdoor recreation, including skiing and hiking. If you are seeking a community where your personal well‑being is prioritized alongside your professional growth, you will find Basalt an exceptional place to call home.

This position will be posted a minimum of three days.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.
Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.