Experienced Veterinary Receptionist - Security

Who we are

Fountain Valley Animal Hospital is Hiring an Experienced Veterinary Receptionist!

Position Details

Role: Experienced Veterinary Receptionist
Status: Part-Time
Salary: $19 - $20 per hour
Schedule: 3 days per week;
No Weekends

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Great Veterinary Care Starts at the Front Desk

From Malamutes to Maine Coons, Fountain Valley Animal Hospital is committed to providing exceptional care to every patient who walks through our doors. Our four-doctor general practice is supported by a well-established team that believes great veterinary medicine starts with great people.

We’re looking for an experienced Veterinary Receptionist to join our dedicated team. As one of the first and last people our clients interact with, you’ll play an essential role in creating a welcoming experience, keeping our multi-doctor schedule running smoothly, and helping clients navigate their pets’ care with confidence.

Just as importantly, we believe that to care for our patients, we have to care for each other. We’ve built a supportive, fun environment where camaraderie, learning, growth, and bringing your authentic self to work are encouraged.

Why Our Veterinary Receptionists Love It Here

• No nights, weekends, or holidays
• Consistent scheduling and an emphasis on work-life balance
• Work alongside a collaborative four-doctor veterinary team
• Join a well-established and experienced support staff
• A supportive culture where your individuality is welcomed
• Opportunities for professional development and continued learning
• Use your veterinary knowledge and client-service skills to make a difference
• Be part of a team committed to exceptional patient and client care

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Answer incoming calls, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments and process invoices
• Review estimates with clients and answer appropriate questions
• Clearly communicate hospital policies, pricing, and service information
• Manage medical record requests, reminders, and routine administrative tasks
• Maintain an organized front desk and welcoming lobby environment
• Help support smooth communication between clients and the veterinary team
• Deliver exceptional customer service throughout every client interaction

What You’ll Bring

• Previous veterinary reception experience
• Familiarity with veterinary terminology and hospital workflows
• Excellent verbal and written communication skills
• Strong customer service and relationship-building skills
• Confidence managing phones, appointments, payments, and client communications
• Ability to stay organized while managing multiple priorities
• Strong attention to detail and accuracy
• Professional, compassionate, and welcoming approach to client service
• Ability to collaborate effectively with doctors and support team members
• A positive attitude and commitment to contributing to a supportive team environment

The Extras You’ll Actually Feel

A predictable schedule can make a big difference. At Fountain Valley Animal Hospital, no…