FullTime Multifamily Property Management Leasing Specialist

About Chartered Development Corporation

About Chartered Development Corporation is a local, family-run residential production developer, building, and operator celebrating over 40 years of business across the western United States. Currently developing and building in the Denver Metro Area, with projects in Broomfield, Erie, and Longmont, Chartered is thrilled to be expanding its team.

Chartered is actively seeking a dynamic and experienced Full-Time Multifamily Leasing Specialist to assist in the day-to-day management of the Brownstones at Palisade Park, a 160-unit rental townhome community located in Broomfield with close proximity to the downtown areas of Denver and Boulder. This position will be responsible for assisting the Community Manager in the day-to-day management of the community to optimize operations for the benefit of all stakeholders.

This role will report directly to the Community Manager of the community, working in close coordination with community’s onsite maintenance team. This presents a fantastic opportunity for anyone looking to leverage their existing experience in property management and make their own mark in building transformative community in one of the metropolitan area’s most exciting enclaves.

• Must be knowledgeable of all phases of leasing, maintenance, and client relations.
• Answer and handle incoming phone calls, emails, or other inquiries from prospective new residents, current residents, and vendors/suppliers, among others.
• Greet prospective residents, show community, and perform leasing duties while sharing the Company’s commitment to superior customer service as a locally owned and managed community.
• Review, process, and respond to rental applications, including applicable background screening and credit underwriting.
• Administer lease execution and move-in process, including administering lease renewal process.
• Actively participate in website optimization and social media outreach for the community.
• Maintain an awareness of local market conditions and trends and contribute ideas to Community Manager.
• Maintain a community specific information book on all major competition.
• Make rent recommendations based on market knowledge and optimize occupancy and rent revenue.

• Complete daily physical inspection of all buildings and grounds and reporting to the maintenance team.
• Observe and report any problems which could be a hazard or potentially dangerous for residents, team members, guests and the public to the maintenance team.
• Accept service requests from residents and assist in routing to maintenance team for prompt processing.
• Administer resident move-out process, including move-out inspection and service scheduling with maintenance team.
• Coordinate with maintenance team in scheduling quarterly preventative maintenance and other applicable City inspections, as needed.
• Assist in vendor onboarding, ensuring successful onboarding to Vendor Cafe and receipt of all applicable credentials.
• Promulgate positive customer relations attitude at all times that we are always here to support our residents and vendors in support of the community.
• Manage effective feedback mechanisms for resident satisfaction and take proactive steps to improve relations and resident satisfaction.
• Organize social functions at the property and at local venues.

• Maintain accurate client records and update on a daily basis all rents, deposits and application fees received from residents and prospective residents. Issue appropriate notices when necessary (e.g., late payments, eviction notices, return check memos, lease violations).
• Organize and file all applicable administrative reports, leases and paperwork.
• Deposit all receipts prior to the bank closing at the end of each day.
• Complete resident ledger audit on the 7th of each month.
• Complete applicable deposit/move-out accounting on the last day of each month.
• Complete renters’ insurance audit on the last day of each month.
• Complete vehicle parking audit on the last day of each month.
• Assist in invoice processing as requested.
• Assist in preparation of weekly, monthly or…