Shift Leader, Ice Cream

Are you looking for a fun, full time or part time in the restaurant industry? Do you have what it takes to lead a small team through a shift with success? Sundae is looking for the right candidate to join our tight-knit and hardworking retail team to serve ice cream all winter long!

• Total compensation = averages between $21.00-$25.00 per hour (includes base + tips)
• Full time or part-time positions available
• Daytime or evening availability

• Approximate shift times: 9:30a-5p or 5p-11/11:30p
• Consistent scheduling available!

• Employee benefits:
  
  Sick Pay, shift treats, and employee discounts
• Full-time employee benefits:
  Vacation Pay, Sick Pay, Group Health Plans with employer contribution
• 401K retirement plans with generous employer contribution
• Individualized mentorship and growth opportunities
• Opportunity to continue employment into the winter season for the right fit

Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission
- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.

We are searching for a candidate who is:

• Enthusiastic about serving others
• A passionate team player who leads by example
• Self-motivated and has a strong work-ethic
• Responsible and trustworthy
• Coachable and receptive to feedback

• Timely and efficiently open the store, either alone or with a team
• Confidently and timely prepare food items; maintain an elevated awareness of stock levels
• Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards
• Maintain responsible cash handling and perform closing cash out procedures accurately
• Exemplify Sundae’s customer service standards; execute with pride and leadership
• Participate in and contribute to all staff meetings and team cleaning tasks
• Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards

This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.

• 1+ years of customer service experience preferred