Associate Paint Expert

Associate Paint Expert at Timberline Ace Hardware

Are you looking for a dynamic work environment where you can grow and make a real impact? Do you thrive in a community-focused atmosphere where your contributions are valued? If so, Ace Hardware is the perfect place for you!

At Timberline Ace Hardware, we pride ourselves on being a part of the communities we serve. With six stores on the Western slope of Colorado we remain committed to providing personalized service that makes every customer feel like family. As a highly motivated associate paint expert you will gain invaluable skills in retail, customer service, and team leadership while enjoying fantastic perks such as:

• Paid Time Off
• Health, Dental, and Vision Insurance
• 401k Matching
• Employee Discounts

• Complete assigned ACE Learning Place training and sales floor training with the Management Team.
• Complete ACE Paint Prodigy Badge Bundle and Assessment within first 90 days of hire.
• Participate in Paint 365 training and activities as assigned.
• Greet customers warmly and let return customers know we’re happy to see them again!
• Assist customers in finding products.
• Offer customer knowledgeable solutions.
• Maintain a helpful, friendly attitude and prioritize customer satisfaction.
• Thank every customer for shopping with us and be sure to invite them back!

• Give 100% focus to customers during checkout.
• Always ask if a customer has an ACE REWARDS card, if not, offer to sign them up.
• Call for assistance when three (3) or more customers are waiting in line.
• Answer phones promptly and clearly with a friendly tone and a smile in your voice while following store guidelines.
• Execute all transactions accurately, and always with a smile and a helpful attitude.
• Stock and face merchandise from the warehouse, and vendor deliveries.
• Restock and organize back stock areas as needed.
• Keep the store clean, organized, and presentable—inside and outside.
• Maintain a high level of housekeeping and general store appearance. Safety is key.

• Ensure customers receive exceptional service by maintaining a customer-first approach.
• Color match and mix paint in a fast-paced high demand environment.
• Identify and communicate paint sales opportunities to Store Manager.
• Paint procedure, sales, and product knowledge.
• Assist in training and developing multiple paint experts within the store.
• Maintain a high level of housekeeping and maintain paint department appeal through visual merchandising.
• Communicate and collaborate with Store Manager where the paint department is concerned.
• Build relationships with paint contractors in the area through daily interactions and excellent customer service.
• All hands-on deck to put away freight on truck days.

• Be alert to shoplifting or suspicious activity and report it to management.
• Follow all safety procedures and help maintain a safe environment for everyone.
• Communicate any safety concerns or incidents to Management promptly.
• Take initiative and complete assigned tasks from the Management Team or Floor Leads.
• Remain adaptable to changing store needs or priorities.

• Build a Positive Environment
• Respect Each Other
• Effectively Communicate
• Adapt to Change
• Take Initiative
• Help Everyone
• Enjoy What You Do

• Exceptional time management skills
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to lift 60 pounds, stand and walk for up to 10 hours during shifts as required.
• Excellent written and computer skills required.
• At least 3-5 years of retail paint experience preferred.
• Ace Prodigy status required within first 90 days of hire.

• Be part of a caring, enthusiastic team dedicated to helping customers.
• Experience a culture that values hard work and community involvement.
• Receive ongoing training and development opportunities to advance your career.

Location:

Aspen. May require travel. Timberline Ace has stores located in Telluride, Norwood, Clifton, Battlement Mesa, Carbondale and Aspen and may require company paid travel for trainings and other company activities.

This is an hourly position with a 40-hr. work hour week requirement. Any vacation and sick pay must be communicated and approved by the Store Manager.

Don't miss out on this exciting opportunity! Apply today and become a valued member of the Timberline Ace Hardware family!