Stocking Coach; Eligible

Position Summary

Leads and develops teams effectively by teaching, training and actively listening to associates touring stores and providing feedback. Tours to teach, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit‑loss statements, managing and assisting in budgeting, forecasting and controlling expenses, ensuring they are indexed to sales and that effective merchandise presentation, seasonal transitions, inventory flow and operational processes are upheld. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating consistently and effectively, promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Coordinates job‑related activities and assignments, developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, identifying and addressing improvement opportunities, demonstrating adaptability and promoting continuous learning. Ensures compliance with company policies and procedures, supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on business processes and practices.

Respect the Individual: builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Attracts and retains the best talent, empowers and develops talent and recognizes others' contributions and accomplishments.

Act with Integrity: maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around. Works in a selfless, humble, self‑aware, honest, fair and transparent manner.

Serves Our Customers and Members by delivering results while putting the customer first, considering and adapting to how, where and when customers shop and applying the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short and long‑term priorities and considers customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.

Strives for Excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements and adopting new…