Gift Shop Associate

The Role:

Artistry in Service

As a Gift Shop Associate, you are a brand ambassador. You aren’t just "ringing up items"—you are providing expert recommendations, sharing local knowledge, and ensuring that every guest’s journey is elevated by their visit to your shop.

• The Chamonix Welcome:
  Greet every guest with a genuine smile and a warm, proactive welcome.
• Curated Selling:
  Act as a personal shopper by identifying guest needs and suggesting the perfect memento or essential.
• Luxury Presentation:
  Efficiently process transactions while engaging in sophisticated conversation and meticulously wrapping purchases to our 4-star standard.
• Financial Stewardship:
  Manage currency and point-of-sale operations with accuracy and efficiency.
• Information Hub:
  Serve as a resort expert, answering questions about the Gift Shop and the broader Chamonix Resort.
• Operational Excellence:
  Maintain a pristine shop environment, process paperwork neatly, and answer phones with a "smile you can hear."
• Compliance:
  Maintain strict adherence to the Colorado Limited Gaming Act and internal safety protocols.

• Licensing:
  Must possess (or be able to obtain) a valid State of Colorado Gaming License.
• Education:
  
  High school diploma or equivalent.
• Experience:
  
  Previous experience in upscale retail or luxury hospitality is preferred.
• Communication:
  Exceptional English verbal skills.
• Agility:
  Ability to stand for a full shift and lift up to 35 lbs. Thrive under pressure and remain organized in a fast‑paced resort environment.

$17.00 an hour + tips, based on experience.

Full House Resorts provides a robust benefits package for all employees and eligible family members, including:

• Health & Wellness:
  Medical (full‑time only), HSA, FSA, Dental, and Vision coverage.
• Financial Security:
  Life insurance, disability coverage, and supplemental benefits.
• Retirement Savings: 401(k) plan with company matching after one year of service.
• Paid Time Off:
  Generous PTO program.
• Convenient Transportation:
  Free shuttle service from Colorado Springs and Woodland Park.
• Wellness Perks:
  Complimentary local gym membership.
• Professional Growth:
  Tuition reimbursement and career development opportunities.
• Exclusive Discounts:
  Employee savings on hotel and resort services.
• Comprehensive Health:
  Medical, dental, vision, life, and disability insurance.
• Future Planning: 401(k) with a matching contribution after one year.
• Lifestyle:
  Generous PTO, free local gym membership, and tuition reimbursement.
• Easy Commute:
  Free transportation provided from Colorado Springs and Woodland Park.